Northtown Toyota Volkswagen Scion

Northtown Toyota Volkswagen Scion

1135 Millersport Hwy, Amherst, NY 14226

New 888-529-4581
Used 888-723-1139
Service 877-475-1130

Selection to the nth degree.

Average Ratings

4.6 out of 5.0
300 out of 322 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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    61-70 of 322 reviews
5.0 out of 5.0

Very service friendly, not "pushy".

by from KENMORE NY |

Very service friendly, not "pushy". Helpful finance options, very pleasant experience.

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Customer Service
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Not Applicable
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

got me in right away and had the part in stock

by from BUFFALO NY |

I had a problem with my blower motor on my Tacoma and it was 3degrees out and drive my truck for work and got me in right away and had the part in stock..very pleased

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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

he advisor was extremely nice and competent

by from EAST AMHERST NY |

The advisor was extremely nice and competent they accommodated my needs and got me in same day for a problem I had.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

awesome service employee, Matthew Vetter,

by from TONAWANDA NY |

There was a problem with getting my inspection done during this visit and an awesome service employee, Matthew Vetter, stepped up and took care of me personally. He showed compassion and understanding in my situation. I was so appreciative, he is an excellent asset to the Northtown team.

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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

my appointment was awesome, friendly, and fast.

by from NIAGARA FALLS NY |

The representative who took care of my appointment was awesome, friendly, and fast.

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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Always a pleasure coming in Matt Vetter

by from WILLIAMSVILLE NY |

Always a pleasure coming in Matt Vetter made everything very easy for My self and every person in the dealership is very professional

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Came in for service or repair

Does recommend this dealer

Did make a purchase


2.0 out of 5.0

Do better job cleaning vehicle after work is done

by from NIAGARA FALLS NY |

Do better job cleaning vehicle after work is done . Found dirty hand prints on head liner more than one spot . Bad paint odor , took more than a week to go away ,with airing it out several times ! I think your detail shop at the vw center would do a much better job . Also the outside was not cleaned completely! It should of looked like brand new!

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Came in for service or repair

Does recommend this dealer

Did make a purchase


3.0 out of 5.0

I have the feeling you are always trying to sell

by from WILSON NY |

I have the feeling you are always trying to sell me something, like service reps reps are working on commission.

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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Service was super quick!!!

by from BUFFALO NY |

Service was super quick!!! I barley had time to sit down and open my book, (with a little detour for some popcorn!) before i was summoned. It took less than an hour. People were very friendly etc. etc.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

impressed with the speed and efficiency

by from CHEEKTOWAGA NY |

It was my first visit to Northtown service and I was impressed with the speed and efficiency. Dustin was very friendly and helpful. He answered my questions and assisted in familiarizing me with the process. The waiting are was comfortable and the hot coffee was sure appreciated on that very cold day.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did make a purchase


(61-70 of 322 reviews)