Northtown Automotive

Northtown Automotive

3930 Sheridan Dr, Amherst, NY 14226

New 888-921-1944
Used 888-234-3171
Service 866-396-7114

Selection to the nth degree.

Average Ratings

4.9 out of 5.0
77 out of 79 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 79 reviews

Featured Review

5.0 out of 5.0

excellent sales service

by from Hamburg, NY |

Tim Park was most helpful in helping us arrange a lease of a 2015 Kia Forte for a college age granddaughter.He worked hard to find the appropriate vehicle at a price she could afford. He helped us navigate a way for her to develop a strong credit rating by the end of the lease. We found his demeanor and knowledge exceptional.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Northtown Automotive responded to this review

August 6, 2014

Hi Thanks for sharing your experience! We appreciate you taking the time. We look forward to servicing you and your granddaughter for many years to come. Thanks again, Patti Shahin

5.0 out of 5.0

Wonderful experience working with Rob

by from Tonawanda, NY |

Wonderful experience working with Rob N. Would recommend him 100%

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

A very pleasant experience.

by from Tonawanda, NY |

A very pleasant experience. Was treated courteously and promptly. Would highly recommend Northtown to anyone

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Fantastic service- Daniel went above

by from Frewsburg NY |

Fantastic service- Daniel went above and beyond. I have already shared his contact info!

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Customer Service
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Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Brian Sider is ridiculously awesome!

by from Buffalo, NY |

Brian Sider is ridiculously awesome! He helped me get the car I?ve wanted for years. I am lucky to know this charming man and would recommend him to anyone!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Best Experience

by from Elma, New York |

I have purchased many NEW vehicles from dealerships in my time. This was the first time making a purchase that it was a pleasure, (no back and forth with managers, eveyone timely, etc..) WOW:) I will highly recommend this dealer ship and sales person to anyone (salesman) (Alex Tkalich) Hats off to him. I hope managers take notice on how he talks, respects customers. Again Great JOB!!!!!A+++++

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Car Buying Experience

by from Buffalo, NY |

Dan Balsom was wonderful to work with again. He put me into my last car with an amazing lease deal and he made the transition into my new Kia as smooth as possible. Dan made sure I got my exact vehicle of choice with a payment I could afford. He worked hard to ensure his customer's satisfaction which made me stay a loyal Northtown Kia customer. I'd continue to work with Dan and Northtown until my days of driving are over.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
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Shopped for a new car

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Wow! I?m so shocked with the overall purchase

by from West Valley NY |

Wow! I?m so shocked with the overall purchase experience. It was totally unexpected. I love my new Kia Optima. Mark did an awesome job all around. He made me feel comfortable with the purchase of my new vehicle

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Customer Service
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Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Very very attentive

by from Kenmore, NY |

Very very attentive and honest looking to please and continue business.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Matt and Jake were extremely nice to deal with

by from Tonawanda, NY |

Matt and Jake were extremely nice to deal with; were not pushy at all. Would recommend friends and family to Northtown.

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Customer Service
Buying Process
Not Applicable
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

It was truly a satisfying experience

by from East Amherst NY |

It was truly a satisfying experience everyone from the salesman to management and service could not have been more accommodating. Thank you

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Customer Service
Buying Process
Not Applicable
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Not Applicable
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 79 reviews)