Northtown Automotive

Northtown Automotive

3930 Sheridan Dr, Amherst, NY 14226

New 888-921-1944
Used 888-234-3171
Service 866-396-7114

Selection to the nth degree.

Average Ratings

4.8 out of 5.0
159 out of 166 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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    71-80 of 166 reviews
5.0 out of 5.0

The service department was great

by from LEWISTON NY |

The service department was great. However it took me over a month of leaving messages for Dave Levan to reach someone who could expedite my issue.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Very convenient, always clearly explained

by from CHEEKTOWAGA NY |

Very convenient, always clearly explained and service options covered.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

I brought my three month old car with three issues

by from Broadalbin,NY |

I brought my three month old car with three issues to be addressed. They let my car sit for days, delaying repairs. They never addressed the issues I am still having with a defective passenger seat and a steering wheel that continues to lock up . After buying three cars there in 3.5 years, mostly in cash, i doubt that I will return there when I am ready for another new car.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Not Applicable
Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent, friendly, knowledge

by from GRAND ISLAND NY |

Excellent, friendly, knowledge. I would you recommend Northtown Service Departments

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Customer Service
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Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Always a pleasure, always exceeds my expectations!

by from BUFFALO NY |

Always a pleasure, always exceeds my expectations! I would recommend Northtown Service Departments

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Customer Service
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Quality of Repair
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Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great experience

by from Buffalo,NY |

My experience at Northtown was wonderful. Matt, my salesperson was so helpful and very pleasant to work with. He really worked to get me the car I wanted and make a deal I could afford. I was very impressed the Dealership as a whole.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

happy with northtown kia!

by from kenmore NY |

will always return to Mario! The Service was great,I had purchased three cars from Northtown thru Mario in the past ,left for a lease elsewhere for 2.75 years and just had to go back to Northtown.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great experience...As always

by from West Seneca, NY |

I recently purchased a Mazda CX-5 with Matt Baglio at the Mazda dealership. From inquiry to signing he was nothing but professional. The entire transaction took less than 3 hours. This is the 2nd vehicle I've bought from Northtown and I will likely continue to buy vehicles from them. Thank you!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service as usual

by from Rochester, NY |

Great service as usual. This is our 3rd Lexus from him and we recommended him to family members!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Brian was the BEST!! He was so helpful

by from Getzville, NY |

Brian was the BEST!! He was so helpful, no-pressuring and knowledgeable! We would definitely refer him to our friends and ask for him on our next purchase at Northtown!!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


(71-80 of 166 reviews)