Willowbrook Ford

Willowbrook Ford

7301 Kingery Hwy, Willowbrook, IL 60527

New 866-634-1572
Used 866-495-1967
Service 888-412-3720

When Others Won't Willowbrook Will !

Average Ratings

4.7 out of 5.0
255 out of 264 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


  1-10 of 263 reviews
5.0 out of 5.0

I will come back for service needs!

by from Lisle, IL |

Quick and good service and good waiting room Quick and good service and good waiting room

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great friendly service

by from Willowbrook, IL |

Everyone was helpful and i have already recommended your dealership to others and i was recommended to you!

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Great.

by from Willowbrook, IL |

Service seemed fine. I love that you send a follow up survey instead of having us fill something out on the spot or instead of not asking. Also, I loved that you filed for the rebate for us - that is a really nice touch. The problem is that Ford sent us a note that they couldn't give us the rebate because of some problem with the way the dealership completed the form. This is a little thing but it is really a nice touch....whenever I brought my old car into the Honda dealership. They used to clean/wash it. They didn't detail it or anything like that. But is was nice.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

retired

by from Willowbrook, IL |

your service mngr ron is absoulty the best your mechanics are very talented and knowledgable you have the best service i bring my car and truck to willowbrook every time i am in illinois

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Willowbrook, IL |

Ford Edge The service was great. My problems were solved. Very polite and helpful staff!!!

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


1.0 out of 5.0

Superior

by from Bolingbrook, IL |

Always helpful and courteous. On time at the price the promised (which included a discount from an expired coupon, thank you very much!). Feel like the Willowbrook team ALWAYS has my back and takes great care of my car(s).

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Bought 4 tires at this dealership

by from Willowbrook, IL |

Ben was very fast getting 4 tires I requested the same day. I was in and out in about 1.5 hours and the total price was the same as the lowest tire discounter in the area. This is the second time I have bought tires at this dealership and I am very impressed with them.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Friendly staff, nice facilities.

by from Willowbrook, IL |

Every body was friendly and king. Wonderful experience. Thank you.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Service Department

by from Willowbrook, IL |

Luis Giron was my service advisor. He was very professional yet friendly and explained the whole process to me upon arrival. Luis went over my bill and the vehicle report card with me and answered all my questions. I will definitely be back!

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Efficient and Convenient

by from Willowbrook, IL |

I brought my vehicle in for an oil change as well as had an extra key made. I was satisfied with the customer service and overall experience.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 263 reviews)