Willowbrook Ford

Willowbrook Ford

7301 Kingery Hwy, Willowbrook, IL 60527

New 866-634-1572
Used 866-495-1967
Service 888-412-3720

When Others Won't Willowbrook Will !

Average Ratings

4.8 out of 5.0
585 out of 593 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 593 reviews
5.0 out of 5.0

Great Service! Efficient Repair! Friendly Staff!

by from Romeoville, IL |

I had a great experience at the dealership. My appointment was at 8am and I was taken care of within an hour.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Owner of vehicle

by from Willowbrook, Illinois |

Needed a diagnostic test for a emmission problems. They found the problem. Owner has to decide whether or not is worth it to repair it.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Willowbrook Ford responded to this review

May 18, 2015

Thank you for taking the time to leave us your feedback, Earlette. If you have any additional questions, please feel free to reach out to us at any time. Take care!


5.0 out of 5.0

Body repairs at Willowbrook Ford

by from Darien, Il |

One of my coworkers came up to me yesterday asking about who fixed my car. Being silver he knew the difficulties with matching both color and appearance. The paint looks factory without any blotchiness. Workmanship also is excellent.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Willowbrook Ford responded to this review

April 23, 2015

Thanks so much for your business, Eugene. We always appreciate feedback from our customers, and it makes us feel good to know that our team did right by you.


5.0 out of 5.0

Great Service at Fair Prices

by from Darien, il |

Always fast, professional, quality service! I couldn't be more pleased.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

mr. john richard

by from willow springs, il. |

don't change just keep doing the same fine job , very happy with all the people.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Willowbrook Ford responded to this review

April 9, 2015

We really enjoy reading your feedback, John! Please let us know if you ever have any additional questions!


5.0 out of 5.0

Customer

by from Clarendon hills, illinois |

This time I had a service rep named Mark Brennan. He was professional, fast and delivered on what he said he was going to do. That has not always been my experience at this dealership so I took note of how good he was.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Willowbrook Ford responded to this review

April 1, 2015

We appreciate your honest feedback, Robert. Your feedback keeps us working hard to always improve for our valued guests! Take care!


5.0 out of 5.0

Why go anywhere else?

by from Darien, IL |

I purchased a used vehicle, 2008 Volkswagen Passat Sedan. The service was excellent from beginning to end. I came to Willowbrook Ford because I had previously purchased a new vehicle from Matt Tally and really felt comfortable with him. I came in with a budget and he worked tirelessly to find the right vehicle within that budget. I would never go anywhere else!

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Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

KEEP UP THE GOOD JOB!

by from CHICAGO, IL |

I am never disappointed with the service I receive.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Willowbrook Ford responded to this review

March 30, 2015

Thank you for your continued business and loyalty to our dealership and the outstanding service we provide, Ric! We look forward to your next visit! Safe travels!


5.0 out of 5.0

Recent repair

by from LaGrange, IL |

Mark was attentive and very competent. The Enterprise rep was very helpful and friendly. The mechanic, Tom, took the time to explain the issues and provide reasonable expectation for the resolution. His knowledge and expertise are very evident.

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Customer Service
Buying Process
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Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service.

by from Willowbrook, IL |

Always friendly and professional every time I'm there for service.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Willowbrook Ford responded to this review

March 19, 2015

Thank you for your wonderful response to the quality of service our Staff provides, Richard! Please let us know if you ever have any additional questions!


(1-10 of 593 reviews)