Henderson Ford

Henderson Ford

810 Ridge Rd, Webster, NY 14580

New 866-795-0349
Used 877-602-0600
Service 866-795-3176

Average Ratings

4.9 out of 5.0
374 out of 376 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 376 reviews

Featured Review

5.0 out of 5.0

WENT TO SEVERAL DEALERS, THIS ONE WAS GREAT

by from Irondequiot, NY |

We went to several dealers, and we had no pressure here. William Page was our sales person, he was great. He dealed with us the whole time instead of passing us around to others like the other deales. The other dealers kept asking for money down, and high pressure. Here, he listened to what we needed, found the car we wanted, and let us talk with no pressure. I am very pleased with this dealership!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Henderson Ford responded to this review

November 15, 2013

Thank you for writing about your visit with us! I am happy to hear that William was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Regards, Vern Downey Sales Department Manager

5.0 out of 5.0

Annual Inspection

by from Webster, NY |

Nothing to tell. In and out quickly for an annual inspection.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Good Fast Lane Service

by from Webster, NY |

Competent, good, timely service. 5,000 mile checkup.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

it's good service

by from Webster, NY |

Good all way round. 2013 Ford Escape. Yes

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service, professional and courteous staff!

by from Webster, New York |

Service was great as usual, staff very professional and courteous. I can get free oil changes for life from another dealer, but I choose to bring my vehicle to Henderson Ford because I feel comfortable there and I trust them that they will take care of my vehicle. Great Job!

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Could save more $$$$$

by from Webster, NY |

Only problem I had was never getting any coupons for service work to be done. I receive info on car sales events from Henderson, so I know my email is in their system, but never coupons . Service work done, NYS Inspection and Oil change along with car wash was great

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

GREAT SERVICE

by from Webster, NY |

i purchased a Chevy equinox 2008 the service and staff was great

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Good service

by from Webster, NY |

Work on wait time for oil changes takes awhie. Otherwise service personnel very nice.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Car service

by from Webster, NY |

As always, the staff was courteous and kept me informed through out the appointment. I was lucky the tires I wanted were in stock.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent service and staff

by from Webster, NY |

Your service staff is FANTASTIC !!! I was on my way to Boston, got to the thruway and the service engine light went on. Turned around and went to Henderson and arrived during lunch time. They diagnosed the problem and fixed the coil and I was back on the road to Boston by 2. Thank you so much for the excellent service. Brandon, not sure if I have his name correct, Greg, and Dale, and of course the mechanic who worked on the explorer.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Friendly, out going salesman, and courteous staff

by from Webster, NY |

I recently purchased a 2011 Ford Taurus. It had all the features I had asked for plus some. The staff and salesman was very helpful and courteous. I have already referred a friend to Henderson Ford.

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Customer Service
Buying Process
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Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


(1-10 of 376 reviews)