- Service & Repair
Welcome to The Dorschel Automotive Group of Rochester NY. Our dealership consists of twelve dealerships serving the Rochester area's auto needs. We have one of the best Parts and Service departments in the greater Rochester area. At Dorschel our commitment is to quality and that's why the people who service your car are trained by the people who make your car. We service and repair all makes and models! With our wide selection of vehicles ranging from Lexus, Infiniti, MINI, Volkswagen, Nissan, Kia, Toyota, and Scion Dorschel is sure to have the right vehicle for you!
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Details on this dealer's service department are available on their website
111 out of 126 people recommended this dealer.
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After months of looking, I purchased my new VW Tiguan today from Dorschel VW. I have purchased many new and used vehicles in my life, and usually the process leaves me feeling manipulated and vaguely dirty. This experience couldn't have been more different. My sales person Ryan Dougherty was professional, patient, and extremely knowledgeable about his products and never made me feel rushed even after my seventh or eighth test drive. Once I decided on a car, the sales manager Hobbie helped us locate exactly what we were looking for and got it to the dealer for delivery in a very timely fashion. Even the salesperson (Mike) who helped when I stopped by unexpectedly on Ryan's day off was incredibly helpful and friendly. The price was fantastic with no hidden fees or extras, and the financing went through without a hitch (I got a great rate to boot)! Thank you Dorschel, I'll definitely be back next time!