Woodfield Lexus

Woodfield Lexus

350 E Golf Road, Schaumburg, IL 60173

New 866-501-3560
Used 888-573-0957
Service 866-230-3535

Luxury for Less

Average Ratings

4.8 out of 5.0
306 out of 325 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 325 reviews
5.0 out of 5.0

Company owner

by from Hampshire |

Your service department is always most helpful and courteous.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Not Applicable
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

woodfield lexus

by from sugar grove, il |

Tonya was great! I had a question regarding use of my phone/texting and she got Mark and he figured it out for me. I think your employees are very well trained and go above and beyond for the customers.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Top notch service and great overall experience!

by from Chicago, IL |

Always my pleasure dealing with Woodfield Lexus! Great establishment, employees and service...

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Woodfield Lexus responded to this review

March 25, 2015

Thank you for sharing your experience!!!


5.0 out of 5.0

Woodfield Lexus IS the best!

by from Arlington Heights, IL |

My husband and I had been customers of Woodfield Lexus for a very long time. Since he passed away they have continued to take care of all my purchases and Maintenance for my vehicles. I always feel welcomed and all needs and concerns Are addressed and resolved quickly. Paul takes care of my maintenance and I really feel that he is a friend. He always goes Beyond expectations and provides wonderful and efficient service.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Woodfield Lexus responded to this review

March 25, 2015

Thank you for being a loyal Woodfield Lexus customer!!!


5.0 out of 5.0

They Get It!

by from Deerfield, Illinois |

Josh Resnick and his staff are welcoming, honest and helpful! The process from the moment you pull your car in for service to the moment you leave, is handled with great ease. The waiting room is clean and they always have a snack bar with fresh food and drinks. They even have a private room for parents with small kids! i was able to do my work from one of the work stations that provide and did so without interruption. I always enjoy bringing my car here for service for I know that I will be treated the same way you will! With respect! Thanks Josh!!!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase

Woodfield Lexus responded to this review

March 25, 2015

Thank you Eric!!!


5.0 out of 5.0

It's the Best!

by from Downers Grove, IL |

We have been coming to Woodfield Lexus for several years -- both to purchase and for service, even though there are other Lexus dealers closer to our home. We have found the professionalism of their staff, as well as the quality of their work to be superior.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase

Woodfield Lexus responded to this review

March 18, 2015

Thank you again. Look forward to many more years!


5.0 out of 5.0

No Title

by from Dundee, Il. |

Always a pleasure working with Ed Vale. He is an asset to your dealership. Greg True

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase

Woodfield Lexus responded to this review

March 18, 2015

Thank you from our service team!


5.0 out of 5.0

Me service

by from Schaumburg, Illinois |

Service was done timely and courteously. In and out on a little over one hour.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase

Woodfield Lexus responded to this review

March 18, 2015

Thank you!


5.0 out of 5.0

Service

by from Riverwoods |

I don't kno about quality of repair it was just regular service

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase

Woodfield Lexus responded to this review

March 18, 2015

Thank you from the Woodfield Lexus team!


5.0 out of 5.0

Customer

by from South Elgin, IL |

The service department at Woodfield Lexus ranks superior in my book. The reps are very personable and understanding of your needs. They take the time to thoroughly explain their findings prior to performing the service work. They touch basis again to make sure you understand what service was completed and what they recommend. They don't force service down your throat so no pressure. They provide you with facts and allow you to make your decision. Overrall, just a great dealership to work with.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Woodfield Lexus responded to this review

March 18, 2015

Thank you!


(1-10 of 325 reviews)