O'Connor Chevrolet

O'Connor Chevrolet

3850 W. Henrietta Rd., Rochester, NY 14623

New 888-838-1839
Used 888-810-0539
Service 888-314-2981

Nobody Beats an O'Connor Deal

Average Ratings

4.7 out of 5.0
71 out of 75 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 75 reviews

Featured Review

5.0 out of 5.0

Pleasure

by from Buffalo, NY |

Pleasurable and courteous dealership.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase

4.0 out of 5.0

Great Service

by from Rochester, NY |

I bought a truck from them and then later had to take it in for a problem, they fixed it with little cost to me and off I went. Nice and easy.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Service and Assistance

by from Rochester, NY |

The work was completed in a timely manner, and the quality was excellent. They were also very helpful in coordinating with the insurance adjustor and filing the necessary paperwork.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Outstanding Service at O'Connor Chevy

by from Rochester, NY |

The service I received was outstanding. My service writer was very professional. Service was done in less than an hour. They even washed and vacuumed my vehicle.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Rochester, NY |

Mike M and Jim Hunter were very great. Both were willing to go the extra mile to make me a happy and satisfied customer.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Good Service/Cleaning

by from rochester, ny |

Everything was good and my car was clean inside and out but my tires was still dirty and never got cleaned.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

wonderful service, professionalism and they listen

by from Rochester, NY |

wonderful experience. I purchased a car in early January and my son just got a car. O'connor is wonderful to work with, they are not agressive and they will help you make payments affordable. They listen to their customers and I highly recommend O'Connor Chevrolet for car buying.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

service good, to much paper work

by from rochester,n.y. |

We had no problem with our experience at O'Conner Chevrolet, the only minor complaint would be we had to wait an hour for a shuttle ride which we never took because our car was almost done. I asked to check for a coolant smell, and to me, they didn't spend a lot of time checking it out. I also gave them a $10 off any service coupon and it was never applied to our bill. The receipt we received is too confusing to understand as to the pricing and what discounts were applied.

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Customer Service
Not Applicable
Buying Process
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Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

recall

by from henrietta ny |

i had an appointment for a inspection and oil change and I advised I would be waiting and i took longer then it ever has. I also need to return because the part for my recall had to be ordered . Its been all over the news about these recalls you would think they would have ordered some and had them available

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service

by from Rochester, NY |

I got a service appointment that was convenient for me. The car was done when expected. No problems with the car or the service from everyone at O'Connor.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


2.0 out of 5.0

Bad service

by from Walworth new york |

Just bought car last week and was told there was an inspection on all certified cars . The rotors were warp and made the car unsafe to drive . Had to wait over 3 hours in waiting room to get car service. Do not get your car service at dealership !!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did make a purchase


(1-10 of 75 reviews)