Simmons Rockwell Chevrolet Buick GMC

(5.0) 6 Reviews

7327 Old Hammondsport Rd, Bath, NY 14810

Average Ratings

5.0 out of 5.0
5 out of 6 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-6 of 6 reviews
5.0 out of 5.0

AMAZING!!!

by from Wellsburg, NY |

OMIGOSH! These guys are the BEST! I was a nervous wreck going into this but Jim Hennessy and crew made my car buying experience the best! They were helpful, knowledgable, and worked with me to get a great deal. I have been recommending them to everyone. If you're looking for personable, honest and fair these are the guys to go see! Thank you so much!!!

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Customer Service
Buying Process
Quality of Repair
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Truly an exceptional experience

by from Campbell , New York |

Excellent experience from start to finish. Thanks to Brian Silvers and Alfred . Will recommend Simmons - Rockwell dealership to all my friends and family. Thanks again to all the staff.

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Customer Service
Buying Process
Quality of Repair
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Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

great service in a comfortable atmosphere

by from Himrod NY |

Nick was our salesman at our last visit. he was great! Not pushy (pushy people tend to make me not want to buy), he listen to what we were looking for and what price range we could afford. Nick showed us what options Simmons had to offer and we found what we were looking for. It was a great experience!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Wonderful experience

by from Masonville, NY |

Our sales person Emmitt Cook was wonderful. He showed us several vehicles trying to find the best fit for our family. Made sure every detail of what we wanted was addressed. He also went above and beyond to make sure we felt at home, knew we all the departments were and stayed entertained during our day long vehicle purchase.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

This is a great dealership.... with clever fin

by from Jerusalem, NY |

Wonderful people. They try better than most and do succeed.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Came in for service or repair

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Buyer Beware!

by from Harrisburg, PA |

BUYER BEWARE! They have 4 NY & 1 PA dealerships. We were working with a PA salesman who was friendly and helpful and waiting on a car to come in from an auto auction in Michigan. He promised us we had first chance at the car when it arrived. We offered to put a deposit down to hold the car - he said we don't need to do that. The car arrived at one of the NY dealerships. Another customer was standing there, saw the car and offered to buy it. Instead of upholding their promise to us, Simmons-Rockwell sold the car out from under us. Salesman apologized profusely but the dealership would not give us a price break a similar car - they "just couldn't do that". Very poor treatment. I'd hate to need to rely on them for anything else. Before posting this review, I gave them plenty of time to respond positively to our offer but they refused.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


(1-6 of 6 reviews)