Zimmerman Ford

Zimmerman Ford

2525 E Main St, St Charles, IL 60174

New 877-272-3954
Used 866-854-0950
Service 877-342-3618

Serving Fox Valley Customers Since 1931 with Sales, Service, and Satisfaction.

Average Ratings

4.5 out of 5.0
47 out of 53 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 53 reviews

Featured Review

5.0 out of 5.0

Best Car Buying Experience Ever!

by from Elk Grove Village, IL |

Zimmerman Ford by far was the best car buying experience we have had!! From the knowledgeable internet chat lady (Karen) to our salesman, Joey. Answered every question we had, knew the vehicle history, was professional, explained every feature before we even decided to purchase the car. My husband and I never felt pressured, worked wth us and we negotiated a very good deal on a beautilful , fully equipped vehicle of our dreams. We have only owned Fords and will always buy a Ford. I would say we even had fun buying this car and we love it! If you want the same experience we had, please go to Zimmerman Ford. You will not be disappointed. Best customer experience!!! No, we do not work for Ford, honest, we are just appreciative of this car buying experience.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

Excellent Service

by from Geneva, IL |

Service was done very quickly. All my questions and concern were addressed.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Zimmerman Ford responded to this review

August 26, 2015

We really enjoyed reading your review, Fredick! Please let us know if there is anything else we can do to assist you!


5.0 out of 5.0

great service

by from St. Charles, IL |

it was great once again!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Zimmerman Ford responded to this review

August 21, 2015

Thank you for your wonderful response to the quality of service our staff provides! Thanks again for your business!


5.0 out of 5.0

Great service and clean facility

by from Carol stream,Illinios |

I had my oil changed and a multi inspection of my car and everything was perfectly done.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

GM Leasing/M&K

by from Saint Charles, IL 60175 |

Timely, friendly, and thorough. Will be back. Have the vehicle on a contract maintenance package.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Zimmerman Ford responded to this review

August 22, 2015

Jeff, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. We're glad everything was completed to your satisfaction! Take care!


4.0 out of 5.0

Friedel

by from South Elgin, IL |

It was a good experience EXCEPT my "check gas Cap" light has been on since the next day after bringing it home....I've check the gas cap and nothing is wrong....I need to call you to see how I can get it off because it is annoying. As far and service and courteous people it was excellent as usual.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Zimmerman Ford responded to this review

August 22, 2015

Here at Zimmerman Ford we sincerely appreciate your business, Heather! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!


5.0 out of 5.0

Excellent service!!

by from St. Charles, IL |

Super professional service and employees are very nice!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Sabrina Volpe

by from St. Charles Il, 60174 |

called spoke to Nick in the quick-lane and had me come right in. he is always a pleasure to deal with.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Zimmerman Ford responded to this review

July 23, 2015

Sabrina, thank you for being one of our valued clients and leaving us your response to the quality service you received! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!


5.0 out of 5.0

Zimmerman Review

by from St. Charles, Illinois |

My 2007 Lincoln MKX needed a new compressor for the air conditioner. Herb Medlock was very helpful in providing prompt and complete service to my car. I would strongly recommend Zimmerman Ford and Herb for future service.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Good job from Zimmermsn Ford

by from Bloomingdale, IL |

Very attentivec and nice.. Found and fixed problems.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Zimmerman Ford responded to this review

July 23, 2015

Thank you for the awesome review, Denise! We always appreciate feedback from our customers, and it makes us feel good to know that our team did right by you.


5.0 out of 5.0

Outstanding customer service and repairs

by from Elgin, Illinois |

I always use Zimmerman Ford for all my service concerns. They always get me in and out in a timely manner and resolve all my concerns. I would recommend your service department to all my friends and family.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 53 reviews)