Hall Ford Lincoln Newport News

12896 Jefferson Ave, Newport News, VA 23608

New 888-616-8297 New888-616-8297
Used 888-865-1867 Used888-865-1867
Service 877-330-6384 Service 877-330-6384

We will not be undersold.....More Cars Great People!


Average Ratings

4.7 out of 5.0

Customer Service
Buying Process
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  1-10 of 279 reviews

Featured Review

5.0 out of 5.0

Outstanding customer commitment

by from Virginia Beach, VA |

Jimmie House was superb. He responded quickly and did everything possible to make the experience as smooth as he could even though there were some hurdles. Would definitely return should I be in the market again. Thanks to all at Hall Ford Lincoln that made our purchase possible!

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Shopped for a used car

Does recommend this dealer

Did make a purchase

Hall Ford Lincoln Newport News responded to this review

June 23, 2015

That is exactly the way that car buying should be. Thanks so much for the kind words Jay! Don't forget to come on by for your first routine maintenance! We would love to work with you again soon!


5.0 out of 5.0

Outstanding service, and customer care.

by from Hampton, Virginia |

I brought my Lincoln MKZ in for work to be done and the staff was wonderful. The worries I had about having my car serviced faded away. Staff was helpful, reassuring and that made my visit stress free.

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    Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Hall Ford Lincoln Newport News responded to this review

May 25, 2016

Thanks for the positive feedback, Charles! It was our pleasure servicing your Lincoln MKZ and we would be happy to help with any future vehicle needs. Thank you again and we hope to see you soon!


5.0 out of 5.0

Great service department

by from Williamsburg, VA |

The personal attention I received from your service department is rare in today's world and was very much appreciated. Jeff M. went above and beyond to make sure my 2007 F250 was mechanically ready to start on the next 135,000 miles. I'll be back for my next service....and probably my next new truck.

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    Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Hall Ford Lincoln Newport News responded to this review

May 25, 2016

Good morning, Lance! Thank you so much for your kind comments. Hall Ford Lincoln Newport News is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again for the highly praised review.


5.0 out of 5.0

Professional

by from Newport News, VA |

Very good experience. Professional and courteous service.Great customer service. Will recommend

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Shopped for a new car

Does recommend this dealer

Did make a purchase

Hall Ford Lincoln Newport News responded to this review

May 25, 2016

Hall Ford Lincoln Newport News is delighted to hear that your experience with us was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have on your vehicle. We look forward to hearing from you in the future!


4.0 out of 5.0

Second time around

by from Newport News, Va. |

Staff was friendly. Dealt with Jimmie House for a second time. Still a friendly Harding man. Made everything easier. Will buy from him again!!! Thanks Mr. House and the entire Hall team!!

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    Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Hall Ford Lincoln Newport News responded to this review

May 25, 2016

Greetings! Thank you for stopping by Hall Ford Lincoln Newport News. We sincerely appreciate your review and will be sure to share your thoughts with Jimmie and the team. We hope to see you soon!


4.0 out of 5.0

Service was done as promised.

by from Yorktown, Va |

Service was done quickly and as promised. Service technician clearly explained what was required and provided an accurate price quote.

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    Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Hall Ford Lincoln Newport News responded to this review

May 20, 2016

Good morning, Michael! Thank you for your kind comments. Hall Ford Lincoln Newport News is pleased to hear that your service experience with us was a great one. We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again Michael for taking the time to review us!


4.0 out of 5.0

6 Month Service

by from Chesapeake, va |

Staff was helpful. Quick service. A little mixup where I needed to go because I have a Ford F-250.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great services and clean facilities.

by from Newport News, VA |

Everything that I needed to have done was done and in a professional manner. Am very pleased with all the service I receive at Hall Ford.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Hall Ford Lincoln Newport News responded to this review

May 14, 2016

Good morning Elaine! Thank you so much for your kind comments. Hall Ford Lincoln Newport News is pleased to hear that your service experience with us was a great one. We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again Elaine for the highly praised review.


5.0 out of 5.0

Great service

by from Newport News, VA |

Albert was amazing, he accomplished everything I asked. Great customer service.

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  • Customer Service
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Shopped for a new car

Does recommend this dealer

Did make a purchase

Hall Ford Lincoln Newport News responded to this review

May 11, 2016

Greetings Jeremy! Thank you for stopping by Hall Ford Lincoln Newport News. We sincerely appreciate your review and will be sure to share your encouraging thoughts with Albert and the team. We hope to see you soon!


5.0 out of 5.0

customer

by from newport news, virginia |

came in for oil change and tire rotation everyone was friendly the wait was not too long

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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Hall Ford Lincoln Newport News responded to this review

May 8, 2016

Greetings Yvonne! Thank you for stopping by Hall Ford Lincoln Newport News. We sincerely appreciate your review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!


(1-10 of 279 reviews)