Superior Toyota

5615 Peach St, Erie, PA 16509

Average Ratings

4.9 out of 5.0
105 out of 106 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 106 reviews
5.0 out of 5.0

Great Sales Experience with 2014 Toyota Highlander

by from Erie, PA |

Mike Myers is a friendly, courteous, & professional new car salesman at Superior Toyota in Erie, PA. He did an EXCELLENT & OUTSTANDING job with the entire sales experience!!! Mike was very responsive with procuring the exact make, model, and options we wanted on our new 2014 Toyota Highlander Limited Platinum V6 AWD at an agreed upon price without any pressure or hard negotiation sessions. GREAT JOB!!!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Service

by from Erie, Pa |

I liked that it was a very pleasant experience. Bill Crotty was an amazing salesman, told me everything I needed to know from the beginning to the end. I came to pick up my car and he was already outside waiting with a Smile! Thank you!!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Superior Toyota responded to this review

July 8, 2014

Regina, thanks for writing this great review and congratulations on your new car! It's delightful to know that Bill made your car-buying experience an enjoyable one. I'll be sure to pass along your compliments to him. If you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online so be sure to check our Facebook and Twitter. Best regards, Cindy Illig - Customer Relations Mgr - bdc@toyotasuperior.com


5.0 out of 5.0

Exceptional Customer Service!

by from Meadville, PA |

We had a great experience. Our son bought a car two years ago from them. We were impressed with their service then so we went back to buy our car. The service we received was just as good the second time around. Everyone there is friendly. They are organized and efficient. We had a great time with our sales lady, Ann. She is personable. We had some concerns on why we needed to wait 6 weeks to purchase the car. Roger was quick to find a solution to the opportunity that we shared. Needless to say we came home that day with our new car! Thank you everyone at Superior Toyota. We would not hesitate to recommend you.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Superior Toyota responded to this review

July 8, 2014

Thanks for taking the time to leave this great review! I'm so happy to hear you received top-notch service from our sales team, and I hope that you are enjoying your new car! I'll be sure to pass along your kind words to Ann and Roger too. We appreciate your loyal business, and we look forward to serving you again in the future! In the meantime, be sure to follow us on Facebook and Twitter to stay in the loop with dealer specials and other fun stuff. Best regards, Cindy Illig - Customer Relations Mgr - bdc@toyotasuperior.com


5.0 out of 5.0

Super Deal at Superior Toyota

by from Saegertown, PA |

Great deals, great staff & great facility! Will definitely recommend Superior Toyota to everyone.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Friendly and professional staff

by from Titusville, PA |

I have purchased several vehicles from Superior Toyota through the years and will continue to do so. They have always been courteous and professional every step of the way from management, sales, service, and finance. I believe in Toyota for my vehicles and Superior Toyota for my dealer.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Experience

by from Meadville, PA |

We had Ann Richter as our saleslady and very glad we did. Will share our experience at Superior Toyota will friends and family. We are sold on Toyota. Our 2013 Sienna rides like a dream. Aleta & Dick.

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase

Superior Toyota responded to this review

July 1, 2014

Aleta, thanks for writing this great review and congratulations on your new 2013 Sienna! It's delightful to know that Ann made your car-buying experience an enjoyable one. I'll be sure to pass along your compliments to her. We appreciate your recommendation and if you have any further needs, do not hesitate to come back in for a visit! Also, we have a lot of great content and special deals online so be sure to check our Facebook and Twitter. Best regards, Cindy Illig - Customer Relations Mgr - bdc@toyotasuperior.com


5.0 out of 5.0

Superior Service

by from Erie, Pa. |

Work was done in a timely fashion and the staff was very courteous.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase

Superior Toyota responded to this review

May 27, 2014

CJ, thanks for the great review! Our team works hard to provide courteous and efficient service, and I'm glad that your visit was exactly that way. Please keep us updated how we can serve you again in the future! Also, stay connected with us between visits on Facebook and Twitter. Best regards, Cindy Illig - Customer Relations Mgr - bdc@toyotasuperior.com


5.0 out of 5.0

Routine service visit

by from Erie, PA |

Mike Schember, my service adviser, went out of his way to help me locate my inspection information...something I should have had ready but forgot!! With his help I was saved a return trip to Erie....much thanks. This has only been my 3rd visit to Superior but each time I needed service or other work, your advisers and technicians have been very, polite, courteous and extremely helpful.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great people in the sevice department

by from Erie, PA |

I have owned several different makes of cars & as a result had to go to many different dealerships to get them serviced. Superior Toyota is hands down the best place I have gone. I drive into a covered garage area so there are no issues with weather. I am met immediately by someone who asks what I need, puts down a floor mat to protect my carpet & then escorts me inside to take care of my business right away. I live only a few blocks from the dealership so I usually walk home if I don't want to wait, but there is a courtesy car available which I do use if the weather is bad. I don't know much about cars but everyone I have dealt with in the service department has been extremely considerate & takes their time to explain what needs to be done or what has been done on my car. I feel very comfortable faking my car in for service at Superior Toyota. Thank you to everyone for a job well done.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Superior Toyota responded to this review

May 12, 2014

We truly appreciate you taking the time to leave us this great feedback, Kimberly! We strive to provide exceptional customer service in all aspects of our dealership, and I'm glad to hear our team took such great care of you. We hope that you will continue to come to us for any of your automotive needs. In the meantime, follow us on Facebook and Twitter to stay current on our latest news and special offers. Best regards, Cindy Illig - Customer Relations Mgr - bdc@toyotasuperior.com


5.0 out of 5.0

New sales building, great salesman

by from Erie, Pa. |

I had called the dealership to set up an appointment with a salesperson, so there would be no waiting. Kevin Ames met my wife and I as we were about to enter the building. He had a vehicle set up to test drive and had answers to the questions we asked. I was impressed with his knowledge and personality.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Superior Toyota responded to this review

May 12, 2014

Thanks for dropping by to leave this great review, James! I'm so happy to hear that you and your wife received top-notch service from Kevin. I'll be sure to pass along your compliments to him. I hope that you are enjoying your new car and if you have any questions down the road, be sure to give us a call. We look forward to working with you again and wish you both all the best! In the meantime, stay connected with us on Facebook and Twitter for dealer news and specials. Best regards, Cindy Illig - Customer Relations Mgr - bdc@toyotasuperior.com


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