Coccia Ford Lincoln

Coccia Ford Lincoln

577 E Main St, Wilkes Barre, PA 18702

New 888-617-3399
Used 866-525-1539
Service 866-966-0976

Average Ratings

4.8 out of 5.0
70 out of 72 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
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  1-10 of 72 reviews

Featured Review

5.0 out of 5.0

Our 2015 Escape

by from Drifton,Pa |

If you live in NE PA and need a new car,Go to Coccia.They are the best....HANDS DOWN!!! I dealt with them 13 yrs.ago,but they treated me as if it was 13 months ago. Coccia is our ONLY car dealer!!!

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Not Applicable
Customer Service
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Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

experience with coccia ford sales person

by from Dingmans Ferry, Pa 18328 |

my coccia ford sales person , keven uren, was very helpful and concerned with meeting my needs for a ford lease product. This is my second lease with Coccia and mainly because of dealing with Kevin. Also this is Lorraine Herrmann's second leased car because we want to deal only with Kevin and we're happy to have both cars at Coccia.

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Shopped for a new car

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Above & Beyond Experience

by from Swoyersville, PA |

Last week, I went into Coccia Ford and purchased a used 2012 Ford Escape XLT. I worked with salesman Brad Dwyer, who was very informative about the vehicle I was interested in, which I would expect in the first place. However, what impressed me the most was Brad's willingness to go above and beyond to ensure EVERYTHING was taken care of for this transaction ? all those little necessary details that you have to deal with for a car -- Brad went ahead and did that for me because he is THAT good and cares about the customer and their satisfaction that much: he called my insurance agent and had everything changed around on my policy, he called my current lienholder because of a random question I had, and best of all - Brad offered to drive the car home for me so I could take the car I came to Coccia in back home. When buying a car in the past, I never had a salesman like Brad who went the extra mile. As well, I also received assistance from one of the sales managers, Dave ? who kept tabs on me throughout the transaction to ensure my satisfaction was being met. All in all, I am more than ecstatic with my Coccia Ford experience and they definitely will have me as a repeat customer next time I am in the market for a car!

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

great experience

by from Wilkes-Barre, PA |

great personal service. straight forward. friendly atmosphere. I would definitely recommend this dealership and Brad Dwyer as your sales guy! He was great to deal with.

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Customer Service
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

SERVICE ADVISOR JIM BREWSTER

by from WILKES BARRE PA. |

I come to Coccia for all my repairs and I am always taken care of by Jim. He works with my schedule and takes very good care of my SUV. I wouldn't go anywhere else. He is a pleasure to work with.

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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Fusion Hybrid - Positive Experience

by from 10 minutes, PA |

Quick Service - Good Salesperson (JD) - Easy Finance/$ Paperwork - Fast Final Process. Picked up the car when everything was finalized.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Service Advisor: Jim Brewster

by from Swoyersville Pa. 18704 |

Great service.! Nice to talk & joke with. Make time go fast. Thank You !!!

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Came in for service or repair

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

anne thomas

by from freeland pa |

knowledgable sales and service staff that are always friendly and helpful

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Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Car Service

by from Dallas, PA |

An usual Anne Thomas was Excellent with all my service today. This is one reason I keep buying my cars at Coccia Ford.

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Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

SERVICE ADVISOR- TANGI WHITESELL

by from DALLAS, PA |

EXEMPLARY SERVICE. PROVIDED A LOANER WITHOUT REQUEST, MULTIPLE CALLS TO INFORM ME VEHICLE WAS FINISHED. COULD NOT HAVE ASKED FOR MORE! SPECIFICALLY GREAT HELP E\WERE FRANK, STAEVE AND JIM!

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Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

JIM BREWSTER

by from PLYMOUTH PA |

EXCELENT SERVICE AND SALES REPEAT CUSTOMER I HAVE BOUGHT 14 CARS FROM COCCIA FORD HAVE BEEN PLEASED AT BOTH SALES SERVICE

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did make a purchase


(1-10 of 72 reviews)