John Kennedy Ford Feasterville

620 Bustleton Pike, Feasterville-Trevose, PA 19053

Average Ratings

4.8 out of 5.0
93 out of 93 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


  1-10 of 93 reviews
5.0 out of 5.0

Susan Rane

by from Warminster,Pa |

very courteous staff,. car finished when promised.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service

by from Langhorne, pa |

Made an appointment for Saturday 10:00 am to change my oil leaving lot 10:45 did everything and I was very happy

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Recall Service

by from Feasterville, PA |

2014 Ford Fusion SE - Reason for service = Official Ford Recall. Staff helpful = Yes.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

John Kennedy Ford Feasterville responded to this review

August 26, 2015

Thanks for taking the time to leave us your review, Bernice! We hope to see you here again in the future!


4.0 out of 5.0

Good service

by from Willow Grove, PA |

Took care of problems and so far everything looks good.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service

by from Southampton,PA |

Service manager was informative and helpful. I would purchase my nest vehicle from John Kennedy Ford.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent service

by from Langhorne,Pa. |

Ed Fritzsche is the best. Always takes good care of me.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Always great service; service writers the best

by from Bensalem, PA |

As always, service writers are professional and listen. They look for savings where they can, and recommend accordingly. Makes me want to come back whenever I need any type of service. The only thing that is somewhat disappointing is that the shuttle can take me home, but does not pick up for a return.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Appreciate the Extra Effort

by from Philadelphia,PA |

I had a tire incident the night before and wanted to get a new tire replacement. Even though service dept was really busy that day they were able to fit me in. I appreciate that.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

John Kennedy Ford Feasterville responded to this review

August 26, 2015

We really enjoyed reading your review, Ronald! Please let us know if there is ever anything else we can do to assist you!


5.0 out of 5.0

Everthing GREAT!!!

by from Huntingdon Valley,PA |

Your service personnel are caring and very accommodating. My car was serviced and I received a call at home explaining what was done and that it was ready for pick up.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

FORD Rating

by from Penndel, PA 19047 |

Staff was great. Service completed in a timely manner.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

John Kennedy Ford Feasterville responded to this review

August 26, 2015

We're glad everything was done quickly and to your satisfaction, Martin! Safe travels!


(1-10 of 93 reviews)