Sands Chevrolet - Glendale

5418 NW Grand Ave, Glendale, AZ 85301

Average Ratings

4.8 out of 5.0
276 out of 283 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 283 reviews
5.0 out of 5.0

Double recall

by from Glendale, Arizona |

had a recall notice, 2 items, made an appointment, dropped my truck off, was shuttled back and forth to my home. Hardly any bother, they got done sooner than scheduled. Also had a dealer installed spray in bed liner, very nice job as well. Overall, good experience

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Customer Service
Not Applicable
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Collision Center Repair

by from Sun City, Arizona |

Car was nearly totaled in Rear end collision, Sands Collision was able to restore car to like new condition, very impressed with quality of repair, professionalism of all concerned during process, Jesse kept my updated on progress every week.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Not Applicable
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service Advisor

by from Glendale, Arizona |

I had my car in the service department for a check up and oil change. My service writer, Adam Shadley, was most courteous and respectful. He took the time to explain manual shifting (because I ask). He explained all things that might need to be done.. He made certain I was comfortable with the work that was to be done as well as the cost of doing it. Adam made me feel my car was in good hands and the work would be finished in a timely manner.

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Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Phoenix, Arizona |

You need to give Adam a raise as he is the best service writer you have and he cares about customers

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Customer Service
Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Everything was well taken care of on a promptly

by from Phoenix, AZ |

Everything was well taken care of on a promptly matter

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service and knowledge.

by from Phoenix, Az |

My Sales Representative Chris was very knowledgeable about the car and it's amenities/functions, he went over the car as if he owned one, very familiar with the product he was selling. Chris was very polite and got my car parked and packed in no time, including getting my On Star setup with the free trail.

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Customer Service
Buying Process
Not Applicable
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Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Chuck Oxford

by from Glendale,AZ |

Chad is the best service person their, Very helpful, One of the main reasons for returning time after time is Chad.

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Not Applicable
Buying Process
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Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Third Silverado and I Keep coming back!

by from Gilbert, Arizona |

Brian was very professional courteous and helpful. I could not have asked for anything more. Third Silverado I have purchased from Sand's AND I Live in Gilbert--Always have. Must be some reason I keep coming back!

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

helpful

by from Phoenix, AZ |

My overall experience was great! I drove up and within minutes I was assisted. Melissa called and kept me updated with the status of my car. There were a couple things that I wanted to mention, first, a car wash was listed on my invoice; however, my car wasn't washed. Also I would have loved some type of warranty on the tire I bought.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Customer service

by from Glendale, AZ |

Your chairs need to have more comfortable seats in them for those customers who elect to wait in your waiting room. :)

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 283 reviews)