Sands Chevrolet - Glendale

5418 NW Grand Ave, Glendale, AZ 85301

Average Ratings

4.8 out of 5.0
290 out of 299 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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    31-40 of 299 reviews
5.0 out of 5.0

Great experience

by from Buckeye, AZ |

Everyone was friendly, knowledgeable, and expeditious. We had a great experience and will definitely come back to Sands for our next vehicle.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service from the representative

by from glendale az |

The way Garry Wood treat me was awesome I will recommend because if him not for the guy in finance Erick Lard..He doesn't make u feel u could trust what he said.he will not take the time to explain the changes he made on the contract when u have 2 sign twice. I ended it up with a higher rate than what I had the first contract I ssign

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Top notch body shop, NOT one of the scary ones!

by from Surprise,AZ |

The body shop work received on my 1997 Tahoe was first class despite the insurance company attempts to go cheap/sloppy. I can't say enough about Wendy at the Surprise dealership, what a giant help pushing for what was the right way not just the minimum cheapest mediocre way! The body shop did a top notch job and fast when they were finally "allowed" to go to work. They all really went the extra mile with my wife's "baby". Certainly not what you'd expect from your normal "run of the mill" body shop. First rate!

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Customer Service
Not Applicable
Buying Process
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Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Have food and bererage on facilities, (FOOD WAGON)

by from Glendale AZ |

Adam has been our service representative for a couple of years, he is always friendly ,professional and always goes that extra mile to explain any on going and future services needed, Sands is always the best in customer service.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great sales team! Very clean facility! Friendly!

by from Glendale, AZ. |

It was a pleasure working with Matthew Van Horne & Charles when purchasing my new Volt. They are very knowledgeable about the car & answered all of my questions. Everyone from the sales staff to the finance department personnel was professional & friendly. I hope that the service personnel are as professional & friendly. Great job by your entire staff!!

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Customer Service
Buying Process
Not Applicable
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Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Once again sands knocks it out the ballpark

by from glendale |

I've purchased over 4 vehicles from sands and have recommended numerous friends and family that have also purchased vehicles from sands. We greatly appreciate the friendly staff and the willingness to go the extra mile. My sales rep Charles madden has sold me two of my vehicles from sands an he is a definite asset that goes above and beyond his pay grade to ensure he represents sands with his compassion and motivation and to ensure that the customer comes first and feels not like a number but like family. Stellar performance. B Graham

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Service and Great Dealership!

by from Surprise, AZ |

Kyle Johnson is great! He helped me with getting my vehicle back on the road quickly! I would highly recommend the Sands Chevrolet Service department team! The new dealership looks amazing as well!

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Go see Q

by from Glendale,AZ |

Just recently bought a new silverado from Eric Q in the sands internet department he was very helpful in helping me pick the right truck. Didnt try to upsell me on anything I didnt need. I was in and out in under 2 hours from start to finish. If you are in the market for a new or used car def go see eric he will make it as easy and painless as possible.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Very clean facilities, slow service inre loaner.

by from Phoenix, AZ |

I thought it was ridiculous that I had to wait for two hours for Enterprise to pick me up. When I got to their office, I had to wait longer for them to get a car cleaned. The lady said she told the service advisor that they had to give me either a GMC or Chevrolet as my car was in for recall work. I can't understand why I wasn't given a loaner from Sands.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Service

by from Glendale AZ |

Steve in service dept was very curtious, helpful and always makes sure that things are right on my service calls. They replaced the harness for my a/c and it is now working fine.

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Customer Service
Buying Process
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Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(31-40 of 299 reviews)