Sands Chevrolet - Glendale

5418 NW Grand Ave, Glendale, AZ 85301

Average Ratings

4.8 out of 5.0
313 out of 321 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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    41-50 of 321 reviews
5.0 out of 5.0

Great Service Advisor

by from Glendale, Arizona |

I had my car in the service department for a check up and oil change. My service writer, Adam Shadley, was most courteous and respectful. He took the time to explain manual shifting (because I ask). He explained all things that might need to be done.. He made certain I was comfortable with the work that was to be done as well as the cost of doing it. Adam made me feel my car was in good hands and the work would be finished in a timely manner.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Phoenix, Arizona |

You need to give Adam a raise as he is the best service writer you have and he cares about customers

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Everything was well taken care of on a promptly

by from Phoenix, AZ |

Everything was well taken care of on a promptly matter

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service and knowledge.

by from Phoenix, Az |

My Sales Representative Chris was very knowledgeable about the car and it's amenities/functions, he went over the car as if he owned one, very familiar with the product he was selling. Chris was very polite and got my car parked and packed in no time, including getting my On Star setup with the free trail.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Chuck Oxford

by from Glendale,AZ |

Chad is the best service person their, Very helpful, One of the main reasons for returning time after time is Chad.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Third Silverado and I Keep coming back!

by from Gilbert, Arizona |

Brian was very professional courteous and helpful. I could not have asked for anything more. Third Silverado I have purchased from Sand's AND I Live in Gilbert--Always have. Must be some reason I keep coming back!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

helpful

by from Phoenix, AZ |

My overall experience was great! I drove up and within minutes I was assisted. Melissa called and kept me updated with the status of my car. There were a couple things that I wanted to mention, first, a car wash was listed on my invoice; however, my car wasn't washed. Also I would have loved some type of warranty on the tire I bought.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Customer service

by from Glendale, AZ |

Your chairs need to have more comfortable seats in them for those customers who elect to wait in your waiting room. :)

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent srvc in the service dept.clean facility

by from Glendale, az |

I only go to Sands because of our continued experience in the service dept. Adam and Kyle are absolutely the best in the business!!!

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great facilities, & customer service

by from Glendale Az. |

Adam our service rep. is always on top of all our vehicles , when it comes to all types of service, we have two vehicles, its seems he very professional, and friendly, customer service with Adam and Sands is always the best in the valley, we have been customers many years, and enjoy all interactions in sales and service with Sands in Glendale,

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(41-50 of 321 reviews)