Van Chevrolet

8585 E Frank Lloyd Wright Blvd., Scottsdale, AZ 85260

Service 888-636-4909

Average Ratings

3.4 out of 5.0
38 out of 60 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 58 reviews

Featured Review

5.0 out of 5.0

Overall pleasant experience

by from Peoria, AZ |

I recently dealt with and purchased a 2013 vehicle from this dealership. The overall experience was up to standard. The sales staff were quite polite and professionally equipped to make this a smooth process. I would highly recommend them and will continue to give them the opportunity to sell me cars.

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Customer Service
Buying Process
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Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

Response

by from Scottsdale, AZ |

Jean did outstanding job.

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Customer Service
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Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Maintenance on 2012 Yukon Denali

by from Scottsdale AZ |

Very satisfied with overall service and efforts by Service Consultant

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Customer Service
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Buying Process
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Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Ms

by from Phoenix, AZ |

Customer service was very pleasant. All the needed repair was addressed. The facility was clean and amenities, e.g., reading materials, refreshment, seating, etc., were quite sufficient.

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Customer Service
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Buying Process
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Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Service report

by from Scottsdale AZ |

overall very happy with this dealer

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Real Estate Broker

by from Redmond, OR |

I come to the Phoenix area every spring and the first thing I do is have the car serviced at Van's and the experience has always been excellent. Lord willing, I will see you all again next year.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Customer

by from Scottsdale, AZ |

Very professional and on time service. Jay Ford was great.

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Acadia service

by from Scottsdale, AZ |

I wouldn't take my Acadia any where else.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

customer

by from SCOTTSDALE ARIONA |

Convenient time to have our vehicle serviced and the work was done in a shorter time than was predicted as well. Tom Kaskas is our service rep and as always did a great job in fitting us in to the system as we did not have a pre arranged appointment. Very satisfied with the work.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

The truck was listed on cars.com, but it was sold

by from Phx AZ |

I was interested in a Chevy Silverado and found one that sounded good...almost too good. The bottom line, they lied; it had already been sold....discovered this on my own. Integrity and honesty are very important to me. I'll never do business with this dealership.

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Not Applicable
Customer Service
Buying Process
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Quality of Repair
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Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


1.0 out of 5.0

The good ol boys club lives here!

by from Cave Creek, AZ |

Just terrible. Every standard trick in the book being used here. Vehicle I was interested in was listed online in multiple ads, went in for a test drive and was told it hadn't been checked since the trade in at all, giant sticker on the windshield stating it was 'not for sale'. When asked when the mechanics would check it, was given the answer that it would not be unless I bought it, otherwise it was just going to an auction. Maybe the dealer that gets it at the auction will know what respect for customers is.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase

Van Chevrolet responded to this review

April 10, 2014

Pamela, We're terribly sorry that you feel as though you were misled. Thank you for your feedback and we will check the accuracy of our online inventory immediately. Please give us a call if you'd like to discuss your experience further - we're sure we can find you a great vehicle if you'll give us a second chance. Chuck Mullins General Manager Van Buick GMC 855-220-7003


(1-10 of 58 reviews)