Ed Martin Acura

Ed Martin Acura

3800 E. 96th St., Indianapolis, IN 46240

New 888-515-6169
Used 888-548-4432
Service 888-895-4476

The Only Name You Need To Know!

Average Ratings

4.5 out of 5.0
60 out of 68 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 68 reviews
1.0 out of 5.0

Don't recall

by from Indianapolis, IN |

I nquired on line about a vehicle. I may have received an automatic email indicating someone would contact me but I don't ever recall being contacted or communicating with this dealership. As I was pursuing a number of potential vehicles, I ultimately pruchased a car from another dealer. This is the second car I purchased this year. I contacted Ed Martin about another vehicle in January. I was told there was "no room for negotiation" so I went elsewhere. Due to my hectic schedule, I always appreciate sellers who contact me by email with the information I've requested.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

car service at Ed Martin Acura

by from Zionsville, IN |

100% satisfied; battery changed on warranty and rest of work excellent

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Service review

by from Indianapolis, in |

Quick and efficient. Very friendly staff.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Barbara Mitchel

by from Carmel, IN |

My husband brought my car in for service

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great People. Great Service

by from Danville,IL |

Took my car for a recall notice. The service was attentive and respectful.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


2.0 out of 5.0

Mr. Robert Trimpl

by from Noblesville, IN 46060 |

Did a great job as always. That is why I have purchased or leased 8 Acura's from Ed Martin. Robert Trimpl

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Not Applicable
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Service Ed Martin Acura

by from Indianja |

As always Jolene was a pleasure to do business with. Loaner was ready and car wash, etc. very good. M.L. Stanley

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Customer Service
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Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Unanswered Questions....

by from Noblesville, Indiana |

Overall the quality of my experience was excellent. What I was slightly less than overwhelmed by was the answers I got to specific questions that I had about the "service schedule" for my new 2014 Acura RLX. I asked what it was and the answer was " the car will tell you". When I asked how the car will know it needs service, I expected to learn what the mechanics and sensing technology was behind the...eg...oil translucence, density, or conductivity (metal). What I heard was "I really do not know. Dont worry about it, the car will tell you." I asked where can I go to get more information and was told, he did not know that either. I did not want to be a "pain" on my first visit, so I let it go but I still have these questions and would still like some more in depth answers....please. I am an engineer I admit so please do not be afraid to tell me how my new car works.....please! I am happy to come to Ed Martin, for a cup of coffee with your maintenance manager or other personnel that could share SOME insights with me.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Scheduled Maintenance

by from Carmel IN |

Performed as projected, with loaner car provided.

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Customer Service
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Buying Process
Not Applicable
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Mr

by from Fisher in |

Iris always a great experiences

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Customer Service
Not Applicable
Buying Process
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Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


(1-10 of 68 reviews)