Metro Ford

Metro Ford

9000 NW 7 Avenue, Miami, FL 33146

New 866-606-8815
Used 888-587-9406
Service 866-645-1366

Your Hometown/Midtown Dealer just off 95 on I-95!

Average Ratings

4.7 out of 5.0
151 out of 158 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 158 reviews

Featured Review

5.0 out of 5.0

Metro Ford Buying Experience

by from Southwest Ranches, FL |

My wife and I recently purchased a new 2013 Ford Fusion Titanium. We were able to locate the Fusion model we were looking for on Cars.com and Cathy was able to confirm the vehicle was in inventory. We made an appointment to look at and test drive the vehicle. Upon arrival we were advised that Bill would be the sales representative handling the sales transaction. We were also trading in a 2011 Ford Edge Limited. Once we agreed upon the value of the trade, the purchase of the Fusion was straight forward and seamless. Within 2.5 hours of arriving at Metro Ford, my wife drove off the lot in her new Fusion. Thanks to Cathy and Bill and the rest of the Metro Ford team for making this buying experience seamless and pleasant.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Metro Ford responded to this review

August 21, 2013

Thank you Bruce & Jan for giving us these high praises. We are always striving to enhance our sales process. Our customers feedback is very important to us and hearing from you makes it even more special. Once again thank you!

1.0 out of 5.0

very bad WARNING DO NOT DEAL WITH PAUL OR ANYONE

by from miami fl |

PLS STAY AWAY OR YOU WILL HAVE PROBLEMS PS THEY WRITE THEIR OWN REVIEWS

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Came in for service or repair

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service! Pleasant staff!

by from Miami, FL |

I went in for an oil change and the service was great and timely! Two enthusiastic thumbs up!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Went in for service; bought a new car!

by from Miami, FL |

I loved that the sign into the service area welcomed me by name and directed me to my service rep. It was a little extra in personal service. By the way, went in for service---came out with a new (certified used) car!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Wonderful!

by from Miami, FL |

Lenard is always helping me with my cars, he is professional and very punctual. Thank you so much, and I will always be a customer at metro ford because of Lenard.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

service

by from Miami, FL |

Currently have a 2013 F150 that is great. As far as the service department staff there good. The prices are fair I think they can be better but over all it hasn't been a bad experience.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service

by from Miami, FL |

Nothing short of great, and I was attended right away. I have never had a bad experience and I don't think I will.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Service Department

by from Miami, FL |

I think that my service person - Leonard did a very good job in keeping my 78 Ford Thunderbird in great condition... It only has 70,000 miles and it is still in great condition

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Good customers service very professional place

by from Miami, FL |

I leased a 2015 Ford Explorer. All went well on a very professional way. Clifford Saieh took good care of us , he was patient, professional and addressed well all the question we had about both the car and the financial part.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great service

by from Miami, FL |

I have always had good experience with Metro Ford ,and have recommend FOUR of my friend to your company .we all drive f-150. Thank you ford company.I have driven Ford truck since 1998 to present time.and staff was great!!!!!!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Metro Ford Service Department

by from Miami, FL |

Excellent service, quick and easy.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 158 reviews)