Gus Machado Ford of Kendall

Gus Machado Ford of Kendall

15551 South Dixie Hwy, Miami, FL 33157

New 866-455-4894
Used 888-507-6358
Service 888-722-1541

Miami Dade's Largest Ford Dealer

Average Ratings

4.5 out of 5.0
18 out of 21 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 21 reviews

Featured Review

5.0 out of 5.0

Purchase of Ford Escape

by from Miami, Florida |

Staff was very helpful and professional. Salesman Renee was the BEST !!!! Will definately refer friends to Gus Machado Ford to purchase new vehicles. Looking forward to a long relationship with this dealer.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

Overall great experience,not pressured at all.

by from Homestead, Florida |

Overall great experience, pleasant folks and very proffesssional

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

1st Class Attention

by from Miami, Florida |

The attention at the service desk. Tom and Will always go above and beyond to serve me and my family. I truly appreciate Will going above and beyond to accommodate us picking up our car after hours. Excellent service.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Everything was far superior to your competitors

by from Miami, fl. |

Very professional, honest, excellent selection, caring, and good followup. Very pleased. I had visited Armstrond Ford of Homestead previously and was treated so poorly I almost bought a Chevy until i went to Gus Machadoford.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

satisfying experience

by from Cutler Bay, FL |

Leo Diaz, your service adviser, was extremely helpful and courteous in expediting the service on my car. He kept me advised as to the status of the service, helping to make it a satisfying experience.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Delivered car in bad shape, received in A+ shape

by from Miami, FL |

Both the service adviser and mechanic were very concerned with resolving my mechanical problem. I had a negative experience with another mechanic shop and the guys at Ford fixed my vehicle to its factory condition. Great job.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service.

by from Miami, FL |

Friendly service department and especially appreciate the advice from my service consultant, Carlos Alverez. Paying the bill was easy as well and my truck was ready to go before I'd completed the bill paying - very nice!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

gus machado

by from miami fl |

John in the service area was A 1 professional. This guy hits all the high notes whten it comes to customer service. This is the 2nd time I have had an oil change and service for my F150 and he really shines.

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Customer Service
Not Applicable
Buying Process
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Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Confidence Restored

by from Miami , Fl. 33157 |

I was at first dissapopinted with the salesman , but the mechanics diluted that feeling. I drove today to test out the work that was done ( A/C ) , ( Transmisssion ) . So far so good. This well be my retirement vehicle and I want to keep it ready for the highway. ( 2011' Lariat ) Love it. I most certainly be purchasing the extended warranty. Can I began making a down payment on it now? Please respond !

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

good service even though it was "Black Friday"

by from Miami, Fl. |

Everyone was very cordial, just a little pushy because it was "Black Friday" and they wanted to get as much sold as possible, but very friendly in their manners.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent service. Caring professionals.

by from South Miami, FL |

Will come to this dealer again and again. This is the fourth car we have purchased from them.

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Customer Service
Not Applicable
Buying Process
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Overall Facilities

Does recommend this dealer

Did make a purchase


(1-10 of 21 reviews)