Porter Ford

Porter Ford

600 Ogletown Rd, Newark, DE 19711

New 888-536-2298
Used 888-547-3616
Service 888-758-1942

Always delivering more than expected!

Average Ratings

4.9 out of 5.0
503 out of 507 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


  1-10 of 507 reviews

Featured Review

5.0 out of 5.0

Awesome New Car buying Experience

by from Newark, DE |

Michael Williams greeted us when we walked in the door with courtesy and professionalism.. Asked all the right questions and helped us in selecting the vehicles to look for that matched our needs. When showing the vehicles he brought the vehicles into the service bay to spare us from the heavy rains in the area..nicely done! Once we decided on a vehicle the financial process went well with all approoriate discounts and savings applied up front with no surprises during the actual purchase. Overall a very pleasant experience with my satisfaction in mind from start to finish!

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Porter Ford responded to this review

April 3, 2014

Mark- We are so flattered by your kind words and we're sure that Michael will be happy to hear his hard work was noticed. We look forward to seeing you again. Regards, Bob Karstetter General Sales Manager 302.453-6800 x.3321 rkarstetter@porterauto.com

5.0 out of 5.0

Service work

by from Newark, DE |

My service advisor was excellent. He kept in touch with me and was able to accommodate my needs. Thank you Manny

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service

by from Newark, DE |

Prompt curteous service. Had my oil changed, got an estimate for a part AND one of the tecs synched my new phone.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Service

by from Newark, DE |

purchased car at porter and have had card serviced here and nowhere else. always friendly and and prompt. excellent!

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

1/22/2015 auto service

by from Newark, DE |

very satisfied and will continue with their services

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Professional, courteou and prompt service.

by from Newark, DE |

porter nissan customer for 10 years. first time experience with porter ford. they were prompt, professional and courteous.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Ford Escape 2012

by from Newark, DE |

Ford Reps were very helpful and informative during the routine maintenance of my 2012 ford escape. Wait time for service was minimal.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great sales and service experience.

by from Newark, DE |

I purchased a Ford Transit Connect for my company. The sales team and service department are great to deal with.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Very nice experience

by from Newark, DE |

When arrived for service easy check in and polite employees

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Done on time with friendly service!

by from Newark, DE |

My oil change and tire rotation was done at the time promised. In addition, one of my taillights was found to need replacing and that was done with little extra time. With my free tire rotation coupon and free oil change with my maintenance plan, this trip was a particularly tremendous deal for the dollar!

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Positive Experience

by from Newark, DE |

I purchased a 2015 Ford Fusion SE. I am very happy with the new car. The service was great and I have gotten several follow up calls since purchasing only a few months ago. The car was detailed and full of gas when I got it. They are very concerned with your satisfaction.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 507 reviews)