Nucar Connection

Nucar Connection

174 N DuPont Hwy, New Castle, DE 19720

New 877-214-3580
Used 877-461-0034
Service 888-698-2173

There's Nothing Like The Feeling OF A Nucar!

Average Ratings

4.9 out of 5.0
241 out of 242 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 124 reviews
5.0 out of 5.0

Great service

by from bear de |

Quick and polite service. They always take the time to explain the work to be done and never do anything without discussing it first.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Nucar Connection responded to this review

April 17, 2015

We appreciate the time it took for you to write this review, Beckey. We believe in quick and polite customer service and I am glad that our team made such a great impression on you. If you have any questions about the work that was done, please feel free to contact us. Best Regards, Chris Dagesse | Owner - Nucar Chevy | cdagesse@nucar.com


5.0 out of 5.0

good service

by from Wilmington DE |

we brought it in for a headlight and oil change . They found a problem with a "check engine " and also a defect in the timing chain.---good pm----we do not want a failure

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Regular maintenance visit.

by from New Castle DE |

Thorough service guided by John Stidham. He is always courteous and knows me enough to greet me each time to I visit.

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Customer Service
Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service!

by from Wilmington, DE |

Scheduling online was great, the woman at the desk was fantastic, and the work was completed well and in time.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service Department

by from New Castle, Deleware |

I feel Nucar Mazda has the best service department! John Stidham and the mechanics do a fantastic job from greeting you upon entering and working to make sure your Mazda is at its best. I have a Mazd dealership 10 minutes from my home and I travel 40 minutes to Nucar Mazda in Deleware because of this service group. I purchased my Tribute and them my CX5 there and I wouldn't go anywhere else. Thank you, Denise Carpenter

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service, Great People

by from Middletown, DE |

You're honest and straight to the point, regardless if it's good or bad news, which is far better than what I deal with at a shop for my wife's van (they are not Mazda, so all good :) ). The vehicle you service for me is 10+ years and approaching 180k miles, yet your shop does a great job keeping it a safe option for my family and road-ready. You have helped me balance the decision on whether or not a trending-maintenance issue is necessary or more of a 'want' and in a lot of cases, it ended up being a 'want' and we passed on your advice at the time and all ended well, let alone, it allowed me to put money away on a monthly basis to be prepared as it approached more of a 'need'. The other place we used to deal with (my wife's van) would tell us how urgent and dangerous it would be to put it off. Stuff like this is what stands you far above others. You help me understand the reality of it, even when that means the maintenance is put off for months or even a year or two! I usually don't go out of my way to recommend a dealer-shop, based on my past experiences, particularly with the one we have dealt with for my wife's van, but NuCar Mazda (New Castle, DE) has definitely changed my opinion about that. I absolutely will recommend you to others, without a doubt and very easily so!

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Customer Service
Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Nucar Connection responded to this review

February 17, 2015

Randy, we would like to thank you for your kind words. We feel our service department is what makes our dealership special. Reviews like yours help us to make sure that we're meeting the needs of our customers and were glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Chris Dagesse, Owner - Nucar Mazda - cdagesse@nucar.com


5.0 out of 5.0

Great service

by from Wilmington DE |

John knows the history of my car and helps me with decisions on repairs. I really appreciate his honesty. That is rare in the car business.

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Customer Service
Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Nucar Connection responded to this review

February 13, 2015

Hi Elizabeth and thank you for this great review! We're excited to hear that John took care of you! He is a great asset and we appreciate all he does. Thank you again and we look forward to seeing you at our dealership in the future. Chris Dagesse | Owner - Nucar Chevy | cdagesse@nucar.com


5.0 out of 5.0

great friendly service

by from newark, de |

They take the time to answer and show me questions I have about my fun car and not make me feel stupid. I been going here through a lot of cars that they call me by name.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Nucar Connection responded to this review

February 9, 2015

Nantha, thank you for sharing this great feedback with us. We feel our service department is what makes our dealership special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Chris Dagesse | Owner - Nucar Chevy | cdagesse@nucar.com


5.0 out of 5.0

Excellent Service

by from Newark, DE |

As always, the work at NuCar was completed well and in a timely fashion. The staff is always friendly and, importantly, are clearly informative. I am pleased that there is regular full vehicle inspection. The complimentary car wash this time was a real treat.

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Customer Service
Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Nucar Connection responded to this review

January 26, 2015

Thanks Marie for the outstanding review! We understand that servicing your car takes valuable time out of your day and we never want to waste our customers' time. We are very happy to hear that your service was completed in a timely manner and we look forward to servicing you again. Take care! Chris Dagesse | Owner - Nucar Chevy | cdagesse@nucar.com


5.0 out of 5.0

Great Service

by from New Castle, DE |

Personal attention, professionalism, timing I love the way your always informed about the status of the work being done on my car. Love the chairs in the waiting area :-)

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Customer Service
Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Nucar Connection responded to this review

January 21, 2015

We appreciate your marvelous feedback, Cynthia. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Thanks again. Chris Dagesse | Owner - Nucar Chevy | cdagesse@nucar.com


(1-10 of 124 reviews)