Nucar Connection

174 N DuPont Hwy, New Castle, DE 19720

New 877-214-3580 New 877-214-3580
Used 877-461-0034 Used 877-461-0034
Service 888-698-2173 Service 888-698-2173

There's Nothing Like The Feeling OF A Nucar!


Average Ratings

4.9 out of 5.0

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Buying Process
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  81-90 of 310 reviews  
5.0 out of 5.0

Good experience

by from Wilmington DE |

Carolyn was down to earth and honest, felt like I wasn't about to be taken advantage of for a change.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Regular maintenance visit.

by from New Castle DE |

Thorough service guided by John Stidham. He is always courteous and knows me enough to greet me each time to I visit.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service!

by from Wilmington, DE |

Scheduling online was great, the woman at the desk was fantastic, and the work was completed well and in time.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service Department

by from New Castle, Deleware |

I feel Nucar Mazda has the best service department! John Stidham and the mechanics do a fantastic job from greeting you upon entering and working to make sure your Mazda is at its best. I have a Mazd dealership 10 minutes from my home and I travel 40 minutes to Nucar Mazda in Deleware because of this service group. I purchased my Tribute and them my CX5 there and I wouldn't go anywhere else. Thank you, Denise Carpenter

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service, Great People

by from Middletown, DE |

You're honest and straight to the point, regardless if it's good or bad news, which is far better than what I deal with at a shop for my wife's van (they are not Mazda, so all good :) ). The vehicle you service for me is 10+ years and approaching 180k miles, yet your shop does a great job keeping it a safe option for my family and road-ready. You have helped me balance the decision on whether or not a trending-maintenance issue is necessary or more of a 'want' and in a lot of cases, it ended up being a 'want' and we passed on your advice at the time and all ended well, let alone, it allowed me to put money away on a monthly basis to be prepared as it approached more of a 'need'. The other place we used to deal with (my wife's van) would tell us how urgent and dangerous it would be to put it off. Stuff like this is what stands you far above others. You help me understand the reality of it, even when that means the maintenance is put off for months or even a year or two! I usually don't go out of my way to recommend a dealer-shop, based on my past experiences, particularly with the one we have dealt with for my wife's van, but NuCar Mazda (New Castle, DE) has definitely changed my opinion about that. I absolutely will recommend you to others, without a doubt and very easily so!

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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Nucar Connection responded to this review

February 17, 2015

Randy, we would like to thank you for your kind words. We feel our service department is what makes our dealership special. Reviews like yours help us to make sure that we're meeting the needs of our customers and were glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Chris Dagesse, Owner - Nucar Mazda - cdagesse@nucar.com


5.0 out of 5.0

great service.

by from new castle de |

Everyone was so nice. And our sales man Andy Snyder was willing to help with everything. This was such a hard decision for me...but he helped me feel at ease. And I got the car of my dreams. N i will be forever greatful for that.

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Shopped for a used car

Does recommend this dealer

Did make a purchase

Nucar Connection responded to this review

February 13, 2015

Your fantastic review was quite a refreshing read, Krystal! I am happy that Andy provided you with pressure-free, efficient, and well-informed customer service. We understand that the search for a new vehicle has the potential to be a stressful experience; that's why we do everything we can to ensure each of our guests leaves our dealership behind the wheel of their dream car with the confidence that they have made the right decision by coming to our dealership. We look forward to assisting you with your future sales and service needs. Chris Dagesse | Owner - Nucar Chevy | cdagesse@nucar.com


5.0 out of 5.0

Great service

by from Wilmington DE |

John knows the history of my car and helps me with decisions on repairs. I really appreciate his honesty. That is rare in the car business.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Nucar Connection responded to this review

February 13, 2015

Hi Elizabeth and thank you for this great review! We're excited to hear that John took care of you! He is a great asset and we appreciate all he does. Thank you again and we look forward to seeing you at our dealership in the future. Chris Dagesse | Owner - Nucar Chevy | cdagesse@nucar.com


5.0 out of 5.0

A Great Car Buying Experience

by from Wilmington, Delaware |

My wife and I were greeted by our sales rep. (Bob Saunders) and literally within a few minutes we were test driving the car. After our test drive he was attentive to answer any questions without being pushy in any way. He's a real nice guy and realized that we were experienced car buyers. He made a pleasant time out of the "car buying experience" which I usually liken to dental surgery. Everyone else we met with to finalize the purchase were also nice to deal with. ( I believe the finance guys name was Dave). Overall a great and authentic experience without it feeling pretentious in any way.

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Shopped for a new car

Does recommend this dealer

Did make a purchase

Nucar Connection responded to this review

February 12, 2015

Jeffrey, on behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Bob and Dave great people person and they strive to create a positive buying experience for every customer. Congratulations on your new car! If you have any questions or concerns, please do not hesitate to come see us. Chris Dagesse | Owner - Nucar Chevy | cdagesse@nucar.com


5.0 out of 5.0

great friendly service

by from newark, de |

They take the time to answer and show me questions I have about my fun car and not make me feel stupid. I been going here through a lot of cars that they call me by name.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Nucar Connection responded to this review

February 9, 2015

Nantha, thank you for sharing this great feedback with us. We feel our service department is what makes our dealership special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Chris Dagesse | Owner - Nucar Chevy | cdagesse@nucar.com


5.0 out of 5.0

Nucar Mazda Sales - profesional and courteous

by from New Castle, Delaware |

The salesman Ken Chin was very courteous, knowledgable and respectful. He dealt with us in a very straight-forward and professional manner.

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Shopped for a new car

Does recommend this dealer

Did make a purchase

Nucar Connection responded to this review

February 2, 2015

John, I am happy to hear that your time spent with Ken was a pleasing experience. We pride ourselves on the high level of our service excellence. If you have any questions or concerns, please come back to visit us. We are eager to see you in the future. Chris Dagesse, Owner - Nucar Mazda - cdagesse@nucar.com


(81-90 of 310 reviews)