Checkered Flag Volkswagen

Checkered Flag Volkswagen

3025 Virginia Beach Blvd, Virginia Beach, VA 23452

New 888-355-4471
Used 888-297-1428
Service 855-204-6198

Where Winners Buy

Average Ratings

4.7 out of 5.0
23 out of 25 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 25 reviews

Featured Review

5.0 out of 5.0

Awesome Experience

by from Kitty Hawk, NC |

After researching on-line we decided to purchase a Hyundai Elantra. Made an appointment, met the salesman and within the hour we had test driven the car and started the paperwork. A really painless and pleasent experience. Something I was really not looking forward too turned out to be something quick and easy.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

Checkered Flag IS My Goto

by from Virgiinia Beach, VA |

Excellent staff and service. This is my third car from Checkered Flag and it won't be the last. Thom Coyle and David Little were outstanding.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent service, quick turnaround

by from Virginia Beach, VA |

Quick drop off and pick up; Jesus was knowledgable about the services performed on my beetle and relayed the information to me so I could understand. awesome!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Professional Staff, Speedy Maintenance!

by from Virginia Beach, VA |

My service rep was very professional and maintained good communication with me. I've been using Checkered Flag VW since 2008 and their service is always fantastic!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Checkered Flag Volkswagen responded to this review

October 21, 2014

Thank you so much for this great review, Todd. Each of our team members strive to make every customer feel informed and comfortable throughout their visit at Checkered Flag Volkswagen. Your continued business is greatly appreciated. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com


5.0 out of 5.0

Great service!

by from Virginia Beach, VA |

Chris Douglas did an excellent job in providing good Cusomer service. During the time my vehicle was in the shop he provided me with regular status updates and went above and beyond to ensure that I was well taken care of as a customer!

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

my 14 year old beetle runs like a new car.

by from virginia beach, va |

theresa was very helpfull and listened. my car runs great, its like a new car..I know i can always count on CFVW.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Checkered Flag Volkswagen responded to this review

October 10, 2014

Yvonne your review truly made our day. At Checkered Flag Volkswagen, we work hard to take care of our customers' automotive needs. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com


5.0 out of 5.0

Checker Hyundai is a great place to buy a car

by from Virginia Beach, VA |

I had spent the day looking at cars from other dealerships and two things stood out. First, it took forever for a salesman to come out (if ever). Secondly, the salesmen created a creepy atmosphere. That was until I got to Checker. Within a couple of minutes Aran was at our side making us feel extraordinarily welcome and at ease. I haven't bought a new car since 1998 and was worried about the experience. Aran's incredible customer service calmed my nerves and I knew he had my best interests in mind. He made it an incredible experience.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Checkered Flag Volkswagen responded to this review

October 7, 2014

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It's quite an accomplishment to hear that Aran has shown you the attention you deserve and provided you such excellent shopping experience! Thank you for your business. If you have any further needs, do not hesitate to come back to see us. Also, be sure to visit our Facebook and Twitter to stay in the loop with special deals and contests. Have fun driving! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com


5.0 out of 5.0

Great service, outstanding staff

by from Virginia Beach, VA |

Friendly, courteous staff, and all work done right and on time as promised. The complimentary car wash is a real plus, too.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Checkered Flag Volkswagen responded to this review

October 7, 2014

Thank you for the great feedback, Allen! Customer input is an important part in helping make your service the best it can be. Here at Checkered Flag Volkswagen, we do everything we can to offer the highest-quality customer care and repairs. We are glad that your recent service visit has left you highly satisfied. Our doors are always open, so if you need any further assistance with your vehicle, let us know. Also, don't forget to check out our Google+ page and Twitter feed for exclusive deals and updates from the dealership. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com


5.0 out of 5.0

Best service EVER

by from Virginia Beach, VA |

We are a new VW owner so when we had an issue and a bunch of questions Chris Douglass was such a big help. Every question we had was answer, getting the rental was simple and easy and finally fixing the issue was painless. There was no stone unturned. Chris is an asset to Checkered Flag and we are proud to be part of your family!!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Checkered Flag Volkswagen responded to this review

October 7, 2014

Thank you so much, Jeffrey for the positive feedback! It is great to hear that Chris was able to ensure that you had such a good experience. He is a great staff and an integral part of our team. Customer service is our highest priority and we want to provide our guests with the service and support they deserve. We are happy to have been able to help you with your automotive concerns. Please let us know if you have any questions or need anything else. Also, don't forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com


5.0 out of 5.0

great service

by from virginia beach |

Quality of customer service by Tavis was excellent. Management was very helpful with financial aspects of closing the deal. Overall, very happy with my experience and my car.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Checkered Flag Volkswagen responded to this review

October 7, 2014

Thank you so much for this amazing review! We appreciate it so much when our customers take the time to not only write such a positive review of our dealership, but also to compliment and speak so highly of our staff. We are very happy to hear that Travis has been able to help you with your purchase needs and provided you such excellent experience. We look forward to working with you in the future! Check out our Facebook and Twitter for special offers! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com


5.0 out of 5.0

Awesome Experience

by from Moyock, NC |

Leslie was wonderful and very helpful! The whole car buying experience was smooth! Will be back when we need another new car.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Checkered Flag Volkswagen responded to this review

October 7, 2014

Thank you, Alan for taking the time to write about your feedback. Here at Checkered Flag Volkswagen, our team does everything they can to exemplify our commitment to quality customer care. I am happy that Leslie could be so helpful to you, and that your overall shopping experience with her went smoothly. We look forward to giving you the same great service next time we see you. Take care and have fun driving! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com


(1-10 of 25 reviews)