Sheridan Ford

Sheridan Ford

4001 Kirkwood Hwy, Wilmington, DE 19808

New 888-652-4035
Used 888-652-4039
Service 888-529-3546

If our name is not on the back of your car or truck, you probably DID pay too much!

Average Ratings

4.8 out of 5.0
87 out of 89 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


    61-70 of 89 reviews
5.0 out of 5.0

Pleasant and attractive facilitiy

by from Wilmington, Delaware |

Understanding my budget constraints, working within my guidelines, coming up solutions. Aftercare also means a lot in that I came back a few days later with questions about my new vehicle which were readily addressed. kudos to Steve (sales rep) Al (tower) Jason (Finance)

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Great Sales Team...Finance Needs Help

by from Dagsboro De |

I liked the no push attitude from the sales force. INventory selection was plentiful and sales rep knew about the merchandise. Liked the certified preowned car option.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Service

by from Wilmington, Delaware |

My first time to the Service Department for a 5,000 mile oil change. Staff was polite, efficient and confident. Took the time to explain the procedure as well as the service. It was a comfortable feeling...especially for a woman.

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Wilmington, DE |

Very pleasant, helpful and knowledgable staff. This comment also includes the driver who transported me home. Know I will return for future maintenance and care for my Explorer.

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service

by from Wilmington, Delaware |

I was asked if I had a tire policy that I had forgotten about that ended up saving me 30 dollars. I also enjoyed the cup of coffee.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Friendly atmosphere and knowledgeable sales staff

by from New Castle,Delaware |

Sheridan wasn't greedy like some other dealerships,and sold me my 2014 Shelby GT-500 at MSRP.,instead of marking it up almost $10,000 They also took the time to explain how the equipment on the car works,and included a full tank of gas. I will definitely be coming back to Sheridan when my wife needs a new car.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent buying experience

by from Newark, DE |

Found the car on the internet via cars. com. The price was better then I had seen other place. Buying process was easy and went smoothly. Bobby Bird did a great job.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent Service Department

by from Wilmington, DE |

My visit was for service, not sales. As usual, your service department came through and continues to deserve my loyalty. I particularly appreciate the care that Jim Bye gives to my very old vehicle. I know he treats it as if it were his own. He rocks!!

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent Leasing experience

by from Wilmington, De |

Keith Kassner was extremely knowledgeable about the Escape, my payments, and the whole process of leasing a car. He constantly made sure my time spent at the car dealership was as comfortable as possible frequently asking me if wanted something to drink.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great overall service repair

by from Wilmington, DE |

The convenience of the shuttle to and from the shop. The promptness of the repair. The courteous and considerate staff. While it was a costly repair the experiences with Sheridan have been good ones. You set the standard of good service.

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(61-70 of 89 reviews)