Smith Volkswagen

Smith Volkswagen

4304 Kirkwood Hwy, Wilmington, DE 19808

New 888-892-6217
Used 888-928-1078
Service 888-819-7412

Das Auto

Average Ratings

3.8 out of 5.0
4 out of 6 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-7 of 7 reviews
5.0 out of 5.0

1 happy customer

by from Elkton |

I went in w shaky credit first time buyer at an dealership always wasted my money on buy here pay here dealers my salesman took great care of me and made sure I left with a reliable car to my liking 2012 Nissan Altima with warranty and to top it off payments are reported to credit bureau highly recommend this dealership

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

1 happy customer

by from Elkton |

I went in w shaky credit first time buyer at an dealership always wasted my money on buy here pay here dealers my salesman took great care of me and made sure I left with a reliable car to my liking 2012 Nissan Altima with warranty and to top it off payments are reported to credit bureau highly recommend this dealership

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


2.0 out of 5.0

Horrible experience

by from Wilmington, DE |

Good luck finding a good place to park and all of the sales people are kids!!! I have more knowledge than all of them together. The one guy in charge was complaining about the owner or owners the whole time. Complete waste of my time. Save yourself the trouble and head to one of the other VW dealers in the area.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

great car...great price

by from Tafton Pa. |

They picked up my remaining payments on a leased car. Gave me a fantastic deal on a certified pre-owned Passat. It had only 4k miles ,one year old , Over $6,000 off list. With an extended warrantee.

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Not Applicable
Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Poor communication

by from 21043 |

I found a good price on a used HHR @ Smith VW, which is about the only positive thing I can say about the dealership.In fact, had the price not been so low, I'd have walked away from the deal.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did make a purchase


5.0 out of 5.0

Great dealership!

by from Hockessin de |

Just bought a 2012 CC and there was never a hint of pressure. Give these guys you business, they deserve it!!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Outstanding!

by from York, PA |

Fantastic dealership that goes above and beyond to make the customer happy, comfortable obviously family owned facility that makes YOU feel at home, do yourself a favor, go give them your business, you will not regret it.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


(1-7 of 7 reviews)