The largest automobile and RV dealer in Kansas City or the State of Kansas - Olathe Ford Lincoln has had the same management for 37 years. We are one of the 5 largest Ford fleet dealers in the United States & a leader in customer satisfaction.
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104 out of 118 people recommended this dealer.Write a Review
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This was the best car buying experience I have ever had! I typically don't write reviews, but I had to after the great service I had from Olathe Ford. I started my car search at Olathe Ford because they listed the car I wanted at a fair price. Jim Sprinkle the Sales Rep was very knowledgeable and very helpful. I bought a used car and noticed within the first couple days that my car would start to shake when I would brake at highway speeds. Jim Sprinkle drove to my work to pick up my car so that Olathe Ford could turn my brake rotors for free! Jim left a loaner vehicle with me so that I could pick up my car after I got off work. A few hours later, Jim called to tell me that they were also going to replace my brake pads for free and that they would need to keep the car overnight. Then the next day Jim Sprinkle drove my car out to my work when they finished repairing it. Jim Sprinkle went above and beyond to pickup and drop off my car at my work so that I wouldn't have to take time off. He provided a loaner vehicle so that I could still get to work. Olathe Ford went above and beyond when they turned my brake rotors for free and even fixed my brake pads for free. They could have slipped one past me by only fixing my brake rotors and I would have never known, but they didn't. I feel like most dealers would have"hid" behind the power-train warranty and said that the brake rotors weren't covered even though there is no way that the brake rotors could have been warped 2 days after I bought the car. I would recommend Jim Sprinkle and Olathe Ford to my family, friends, coworkers, neighbors, and anyone looking for a great car buying experience. Olathe Ford truly cares about their customers and they want to make sure they sell quality cars. When I look to buy another car in the future, I will go to Olathe Ford.