Olathe Ford Lincoln

We were able to find the perfect car that fit our budget and lifestyle.

I recently purchased a new 2013 Fusion from Olathe Ford. I needed to trade in a Harley Davidson motorcycle and knew I would be upside down doing so. My sales person did everything he could to make sure I got the most for my trade as the bike had to be sold to a bike dealer making this a difficult process. They got me very close to what I needed and explained everything I needed to know in great detail. I appreciate the helpful staff and look forward to working with them in the future.

I went a couple of weeks ago to look at new cars. My truck was a 2003 Chevy and was just not cutting it with the gas prices these days. I went to Olathe Ford and drove my first new car ever off the lot that same day. The sales rep gave me time to look around and when I had finally made my decision he was there to help me through the purchase. It was the best sales experience I have ever had. Everyone was great and treated me like family. I recommend the experience that I had to anyone looking for a new car. I love my new Ford Focus.

After purchasing my pickup at Olathe ford, I learned that I way overpaid and was not given enough for my trade. These people were very unfair.

I normally do not write reviews, but I received an email from my sales person congratulating me on the one year anniversary of buying the car and asking for a review on this site, so I decided to write one. I purchased 4 cars from Olathe Ford over the years. Last year, my husband and I purchased 2 in one week. One of those was a Ford Edge. I picked the car up on a Friday and the next day, the car started smoking while idling while in a local entertainment area. On Monday, Olathe Ford sent a tow truck to pick it up and replaced the cooling fans. Two weeks later, the traction control system went out. I had the car towed to Olathe Ford for a second time. I also told them my brakes were making a horrible grinding noise. They did some work on the rotors and replaced the traction system. Thank goodness, for the extended warranty, right! Fast forward 7 months, I was at Olathe Ford getting service on my husband?s car and mentioned to one of the service guys the issues I was still having with the brakes and that my transmission was not shifting correctly. They told me it was a software update for the transmission and to bring it in for the brakes yet again. The service foreman agreed to replace my brakes with new ones to see if that would remedy the problem. Well, the transmission ?update? turned into a rebuild that took 3 weeks. At this point I began to consider ending my longtime relationship with Olathe Ford. After being a great customer for so many years both through buying cars and driving 35 miles to get all of my service done, I felt they were unwilling to do much to remedy what I felt was a bad transaction. I attempted to trade the Edge in to Olathe Ford and purchase a Flex, but we were unable to agree on a fair price for the Flex. At that point, I severed ties with Olathe Ford. I was able to get an Explorer at another dealership. I used to sing praises about Olathe Ford to all my friends and family and sent a lot of business their way. Now, I do just the opposite. If anyone is looking for a car within earshot, I tell them my story. However, I don?t have to tell everyone because many people at work and in my neighborhood witnessed my car being towed away to be repaired just days after I bought it. I will never do business with Olathe Ford again.

I went to Olathe Ford with an idea of what I was looking for, not sure if I was ready to purchase. Within minutes of arriving I was already receiving service. Then entire staff worked with me and answered all my questions to help figure out the best plan to get me into a vehicle I want. The entire process of purchasing a new vehicle was the best I've ever experienced. Staff is knowledgeable and treat you like family there. There was no pressure, only an amazing staff who's only goal is to make you happy and have a great experience. I would recommend Olathe Ford to everyone who's looking to purchase a new or used vehicle!!!

I had my Suburban for ten years and I wasn't looking forward to going thru the new car buying experience again, but I knew it was time. Olathe Ford was really unexpected. They let me drive vehicles, didn't push, and were always gracious thru out the entire process. I couldn't be more pleased.

Shopped a few dealerships in the KC area while looking for our next car but ended up back in our own neighborhood with our local Ford dealer. We have purchased at least 4 other cars from them and each time we have been treated with respect and fairness. Will definitely go back again.

I recently purchased a new Mustang from Olathe Ford. I am very happy so far with the vehicle. They did not have the specific vehicle I wanted in their inventory but they were able to locate one which was greatly appreciated. However the process from start to finish was disappointing for several reasons. One - I did not receive a fair price for my trade in based on the values available from various reputable sources and the subsequent pricing of my used vehicle for sale by Olathe Ford. Two ? the dealer made confusing statements about how they were pricing the new vehicle and the components of the price of the vehicle. A statement was made that they were selling the car at invoice, but they used customer cash incentives from Ford to arrive at that price. Three ? the salesman who served us frequently was involved with other customers when we arrived even though we indicated in advance when we were going to visit and we had to wait to speak with him. The salesman was not as knowledgeable about the vehicle and its options as I expected, frankly I knew more about the vehicle through my own research. The vehicle was not available when we arrived to pick it up and complete paperwork, it was still being cleaned. The process to pick up the vehicle lasted over two hours, too long in my opinion. Sam in the finance department was excellent in explaining all of the details regarding the financing. I would have to say that my experience in buying from another Ford dealer in town in 2006 was much better.

Buying a car from Olathe Ford was "quick and painless". We had been talking to Nate Winter, the salesman, prior to going in the dealership on March 30, 2013 so he knew what kind of a car we were looking for. As soon as he finished up with a previous customer he brought around a new Ford Edge for us to test drive. Needless to say, the car sold itself and we knew this was the right vehicle for us. Nate had already located the "exact" car we wanted but we did change our mind on the interior color of the vehicle once we completed the test drive. He then went back on line and found the Ford Edge with the black interior. They purchased the car from another dealership and said it would be ready for pick up on Monday April 1st. We arrived at the dealership at 6:00 and the car was in "clean up". We finalized all the paperwork with our finance guy, Pat Larkin (great guy) and the vehicle was ready to go! We were on the road in our new Ford Edge by 7:00. Everyone is very friendly at the deaelrship and listens to what the customer wants. We would definitely recommend this dealer for your next car buying experience.