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Olathe Ford Lincoln

1845 E. Santa Fe, Olathe, KS 66062

Home of the World's Happiest Customers!

Average Ratings

4.7 out of 5.0

Overall


Customer Service
Buying Process
Quality of Repair
Overall Facilities

57 out of 63 people recommended this dealer.

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    21-30 of 63 reviews
5.0 out of 5.0

I love my Ford!

by from Olathe, Kansas |

I went to the Ford Outlet and Jason helped me get into my beautiful Ford Edge! He wasn't pushy and showed me so many wonderful options, but I saw the edge and I had to have it. :) I've had my car for a little over a week now and I absolutely adore my car! I've recommended all of my friends to go to the outlet and ask for Jason! The purchasing process went by fast and I was in my car before I knew it! Thanks for everything! This is by far the best dealership in Kansas!

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

best ever experience buying a car

by from Olathe Kansas |

I just wanted to say that the experience i had at Ford was one of the best i have ever had buying a car, and the credit goes to Kim and Ken. Buying a car can be a stressful thing and we bought two and left feeling like we had made two good purchases. Thank You Kim and Ken.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great person, honest not pushy!

by from lees summit |

I was looking for a used car and found it at Olathe Ford. I was introduced to Jason who is young, laid-back and easy going -great to work with. He didnt used high pressure tactics and didnt talk down to me as so many other dealers tried to do. As a woman shoppping for a car, new or used, I highly recommend this dealership. I had bought an explorer from Bob Adams in Overland Park 12 years ago and the experience was so bad I swore to never buy from a Ford dealer again. Olathe Ford is not that kind of dealer! Ask for Jason and you will have a great experience. I got a great ca,r a great rate, and no pressure. It was actually a fun experieince!

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Phenomenal Experience!

by from Olathe, Kansas |

We came looking to test drive a Mustang. We had a very distinct idea of what we wanted in the vehicle. They didn't have the vehicle on the lot so they were able to trade with another dealership to get us exactly what we wanted. Craig (our sales guy) was non-pushy, very knowledgeable and extremely helpful. The whole process was very comfortable. We will absolutely buy another vehicle from Olathe Ford and I recommend Craig to anyone looking to buy a vehicle.

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Buying Process
Not Applicable
Quality of Repair
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Shopped for a new car

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Car Number 7 and still a great experience

by from Olathe KS |

Our recent visit to Olathe Ford was, as always, a very pleasant car-buying experience. This is the 7th car we have purchased from them, this time for my daughter. Ken Kamberg and Sam (financing), were wonderful to work with. Ken took the time to help find just the right car for my daughter while all the time showing great concern for the "parents." Sam, as always, is delightful to work with. I will continue to purchase cars through this dealership, as well as recommend them to friends and family.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Very Professional

by from Overland Park |

I so appreciated the sales staff during our very long visit. They were so helpful and not pushy at all. I've had some bad experiences with car salesmen at other places in the past but they were a pleasure to work with. Very professional but also very easy to talk to.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

2013 Ford Explorer Sport - WOW !!!!!

by from Olathe, Kansas |

Olathe Ford is great to deal with. We worked with salesman Wesley Shields in purchasing our new 2013 Ford Explorer Sport. My wife and I were entrenched with Japanese luxury vehicles. We have owned both Infiniti ('04 G35x) and Lexus ('03 GX470 and '95 SC400). We recently had our 2nd child and my wife wanted to trade her Infiniti G35x for a more roomy cross-over SUV. We drove many brands, including the Japanese and European luxury lines. The build quality of the new Fords are evident immediately upon entering the showroom. After going on our first test drive and having Wesley and GM Curtis show us the benefits of both the Ford Eco-boost V6 turbo-charged engine and the newly updated Ford Sync interactive system, my wife and I were sold on the new Ford Explorer Sport. I estimate we saved $15,000 over some of the European competitors, and with that purchased a Ford extended warranty which covers our new Explorer to 7 years or 100,000 miles. The Olathe Ford staff was never pushy and honestly ... the Explorer literally sold itself. We were pre-approved with our local bank on a great rate, but they ended up even getting us better financing terms with one of their banks out of Wichita !! I can't say enough about Olathe Ford, the staff, the new Ford lineup ... and best yet, we were able to buy American. Thanks Olathe Ford !!!

Customer Service
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Not Applicable
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Overall Facilities

Shopped for a new car

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Fair and honest

by from Overland Park |

I took my Mustang in because there was a thumping sound in the front end and a friend tolkd me there was something major wrong with the transmssion. Thye were very busy and it took about 2 hours before they could look at my car, but when they did, they came back and said that it had only been a wheel that was out of balance. I was on my way and spent only a few dollars.

Customer Service
Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Place To Do Business!

by from Olathe, KS |

I have purchased vehicles at Olathe ford before and also had service completed and never had anything but great things to say about my experience! During my last visit I was met by a representative as soon as I pulled up to the door who was extremely helpful and nice. I was very happy with the communication that the service representative provided me with in regards to the service to be completed. I would highly recommend this dealership to anyone!!

Customer Service
Buying Process
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Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Extremely poor customer service

by from Kansas City, MO |

I purchased a 2012 Lincoln MKX at this dealership, and they promosed to fix some minor cosmetic defects - but it has been over a week, and nothing has been done. The senior sales staff has been very rude and unavailable to assist with resolving this issue since the purchse was completed. It seems to me, that all they want is to get your check and signature and then ignore you and never follow-up aftewr the deal is inked.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does not recommend this dealer

Did make a purchase


(21-30 of 63 reviews)

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Contact and Directions

1845 E. Santa Fe
Olathe, KS 66062
Get directions to Olathe Ford Lincoln

New Cars

866-455-6762, ask for Brianna Morgain
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Used Cars

888-433-3816, ask for Stephanie Lessard
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Hours of Operation

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
Closed