Dick Smith Ford

Dick Smith Ford

9505 East State Route 350, Raytown, MO 64133

New 888-345-8042
Used 888-369-7305
Service 877-827-9713

Dick Smith Ford offers great everyday low picing & outstanding customer service. Contact the sales depar

Average Ratings

4.9 out of 5.0
1017 out of 1019 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
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  1-10 of 1019 reviews

Featured Review

5.0 out of 5.0

No place better to buy a vehicle!

by from Des Moines, IA |

My family has been buying cars from Dick Smith since the 60's, I was very happy to see that they had the exact car I was looking for on their used car lot, David Belzer was very helpful as was Jim Leathers, they made made the car buying process truly hassle free! I drove 200 miles to do business with them! I would recommend Dick Smith Ford to anyone thinking of buying a new or used car, if you don't at least try them you may be missing out!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase

Dick Smith Ford responded to this review

December 26, 2012

Thank you very much for your kind words. It is our goal to provide both a great price and award winning customer service. Please let us know if we can ever be of assistance to you.

5.0 out of 5.0

Nice people who work there

by from Lee's Summit, MO |

Everyone is really nice and helpful. I just hope the Mustang we ordered is ready before 12 weeks !!!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Got "The Works"!!

by from Kansas City, Missouri |

My experiences at Dick Smith Ford are always excellent. My car was ready when they said it would be and all of my other concerns were taken care of.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Speedy Service!

by from Kansas City,Missouri |

What I really liked about by recent visit is that my vehicle was serviced right away. I believe I was in and out in about an hour or less. Thank you for being open on Saturday.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Flemington, Missouri 65650 |

Excellent service as usual. Service staff was very through and took care of all my needs.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Another great Dick Smith Ford experience!

by from Raytown, MO |

The Service dept is Top Flite (Golfer here) and always meet or exceed my expectations! From top to bottom a true team of professionals that always makes a customer feel appreciated whether in the sales division or the service dept. Certainly No big surprise that they continue to be a leader amongst their peers, and the many deserved President Awards they have won are certainly a testament to their entire outstanding operation.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great services

by from Raytown, mo |

Very good job, great service, I did not have to wait long for my vehicle

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Another satisfying service experience

by from Kansas City, MO |

Service on my 2013 Edge. The service tech called me by name and the check in process went smoothly and quickly. The cashier was most helpful pointing out the way to collect a rebate.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Great service

by from Raytown, MO |

I came in for The Works but was notified of a recall on a part. It was recommended that I let them switch that out while I was there. Everyone was very pleasant and helpful. I asked for an estimate in time and was given one and they actually had my car done earlier than predicted :)

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

customer

by from lee's smmit, missouri |

Everything went great, had to order part, but my warranty covered everything and Johnny was very helpful

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

A dealership that cares

by from Raymore, MO |

We had our F150 serviced. The team was friendly and answered our questions with respect.

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Customer Service
Buying Process
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Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 1019 reviews)