Infiniti of Kansas City

Infiniti of Kansas City

6960 W Frontage Rd, Merriam, KS 66203

New 888-375-3696
Used 877-361-7095
Service 888-459-2500

Enjoy our hassle free buying process today!

Average Ratings

4.8 out of 5.0
41 out of 42 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


  1-10 of 42 reviews

Featured Review

5.0 out of 5.0

Exceptional service!

by from Kansas City, MO |

Rather than having to return to the dealership to pick up my vehicle, my sales representative Kurt Fahnholz brought my vehicle to my office and drove back the loaner car. Kurt goes beyond truly exceptional service every time. Do not lose him!

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

Friendly

by from Kansas |

Sales team was very courteous and knowledgeable. Finance manager was also very friendly and helpful.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Enjoyed working w/ these people

by from Merriam,KS |

Really enjoyed working with Kent Fahnhoz, Kurt Fahnhoz and Jimmy Foley great people!

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent

by from Merriam,KS |

Since the time we bought the car everything has been excellent. Posted as a service & under authority of this business, comment shown as expressed by a true customer of this dealer.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Exceeded what I expected!

by from Merriam, KS |

Every person we spoke with was extremely friendly and helpful. It was definitely an above and beyond your typical car dealership experience. ?Posted as a service per authority of the business, review written by customer.?

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Could not have been a better a experience!

by from Kansas City, KS |

Everything about Infiniti is great. We love the car, the service dept. nothing but good to say. ?Posted as a service per authority of the business, review written by customer.?

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great place to service your car!

by from Merriam, KS |

Great bunch of folks in service and administration. "Posted as a service per authority of the business, review written by customer."

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Fifth time and still a great place to buy a car!

by from Olathe, KS |

Infinity in general has been the best car buying experience my wife and I have had starting back in the early 90's. We have purchased two vehicles from an Infiniti dealer in Nashville and one new and three used from the dealership here in KC, the most recent a used vehicle. Their sales approach, is nothing more than just being helpful (not pushy), their sales people that I have dealt with are all knowledgeable and ready to help you, it's a much more relaxed feeling than the majority of dealerships that the sales people are desperate to make a paycheck and it reflects in their approach. The facilities are immaculate and everyone there is approachable and willing to help if you have a questions. If Infiniti of KC has a vehicle I am interested in I have no reason to buy anywhere else. I have also recommended them to many friends and family and know several have in fact purchased multiple vehicles from Infinity of KC. Excellent service, customer care and buying experience.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Dealt with clarity.

by from Merriam, KS |

Good clear concise paperwork, pre-completed, and ready for our signatures. "Posted as a service per authority of the business, review written by customer."

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Excellent service every time!

by from Merriam, KS |

The "no-wait" phone call to the service department to schedule the appointment took less than 2 minutes. "Posted as a service per authority of the business, review written by customer."

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Not Applicable
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

A great experience each and everytime!

by from Merriam, KS |

Spencer is my preferred advisor and I can always count on him to treat me well and keep me informed of my service status as I wait or go about my day. "Posted as a service per authority of the business, review written by customer."

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase


(1-10 of 42 reviews)