Olathe Dodge Chrysler Jeep RAM

Olathe Dodge Chrysler Jeep RAM

15500 W 117th St, Olathe, KS 66062

New 866-362-6825
Used 888-479-7093
Service 888-242-5012

Average Ratings

4.8 out of 5.0
124 out of 129 people recommended this dealer.
Customer Service
Buying Process
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  1-10 of 133 reviews

Featured Review

5.0 out of 5.0

Great First New Car Experience

by from Overland Park, KS |

This was my girlfriends and I's first time ever buying a car, but it wasn't half as scary as we thought it was going to be. Our salesman Steve Williams did a great job of taking time to explain what was happening as he was guiding us through the process. We were encouraged to test out as many cars as we wanted to find that right car. When we found the car we liked I was surprised at how affordable the financing was, especially since neither of us have the greatest of credit scores. We are very pleased with our new car and would recommend Olathe Dodge to anyone we know looking for a new car.

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Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

Great experience!

by from Olathe, KS |

Nathan Haring was the best...he made it so easy! I requested info re: a 2014 Town & Country at 11:30 pm on a Thursday night via cars.com. I had a text from Nathan at 9:01am Friday and was in the dealership with keys in hand before lunch! Thank you so much for making our car buying experience a positive one!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Durango

by from Mission, Ks. |

My experience was wonderful and i owe it all to Adoria Richardson. She is an excellent addition to your sales team.

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

2013 Chryler T&C

by from Stilwell, KS |

We stopped into Olathe DCJ looking for a used minivan. Ended up buying a new one cheaper than other dealers wanted for a used one. We were very satisfied with the price and service. Find Sylvester Holmes on the sales floor and he will take great care of you!

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Customer Service
Buying Process
Not Applicable
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Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Dealership very misleading website

by from LEE SUMMIT, MO |

Emailed on a car to check its availability that I was very interested in. Dealership called within a couple of hours later to setup date/time (which was next day) to see car. Drove 25+ miles to dealership. Talked to salesman on lot, did not know anything about the car I was looking at. Come to find out as he say "we haven't had this car on the lot for a couple of months". Probably never has been on lot for sale. Salesman was very persistent in trying to sell me another different car I was not interested in. I was very disappointed. Check website again and car is still list on their website. VERY MISLEADING!!

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Not Applicable
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Not Applicable
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Shopped for a used car

Does not recommend this dealer

Did not make a purchase


1.0 out of 5.0

Not helpful at all ! !

by from Gardner, KS |

I asked for information on 2 used cars that I saw on Cars.com. Olathe Dodge never once responded to my request on information. I won't ever buy from a dealership that won't even help by responded to the cars online. They lost a sale here!

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Customer Service
Not Applicable
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Not Applicable
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Shopped for a used car

Does not recommend this dealer

Did not make a purchase


1.0 out of 5.0

Seriously Not Cool

by from Olathe, KS |

I had an email exchange with at least one salesperson regarding the availability of a car on the used car lot. I was assured via email up to within an hour of my arrival that the car in question was still available. Imagine my surprise when I did arrive to find out that the car in question had sold the day before. Whether dishonesty or being unaware of current vehicles in stock, I found that experience to be less than ideal, and I cannot do business with anyone who would function in that fashion. I had a check burning a hole on my pocket and subsequently purchased a vehicle from another dealer. It's time to reevaluate the way they do business...

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


1.0 out of 5.0

Let me count the ways

by from Olathe, KS |

Created on 11/21/13 Olathe Dodge----Let me count the ways you disappointed me. 1. false information regarding navigation upgrade available for the 2012 Dodge Charger I bought from you. 2. unprofessionalism from the service/parts department by not letting me know the snow tires I ordered weren t available. I had to call in a week later and ask. then, they informed me they weren t available and nothing had been ordered for my next day installation. 3. I m still waiting for a manual that should have been in the car when I purchased it. Although my salesman was wonderful, olathe dodge is a joke when it comes to service and parts. I was promised that the car I wanted to purchase could be upgraded to navigation and scheduled it for the next Tuesday. When I got there I was informed, after waiting almost 45 minutes, that the car I purchased was, in fact, not upgradable and there was nothing they could do for me. I m a reasonable person. I think most people are when you manage their expectations from the beginning. I would never purchase a car from this place again because I could never count on them to handle a complete sale to the end. A manager should have called me by now (3 weeks later) to offer some type of service/help with the issues that I ve had. It s really too bad because I love the car. Guess what? There are tons of Dodge dealerships across the country that can handle service. That s who I d purchase from again, not Olathe Dodge. Sorry folks...definitely not even a 1 star review.

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Does not recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent

by from Olathe,KS |

comparable to a ride to the moon...epic!................................

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Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent

by from Olathe,KS |

comparable to a ride to the moon...epic!................................

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Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent

by from Olathe,KS |

comparable to a ride to the moon...epic!................................

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Customer Service
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Does recommend this dealer

Did make a purchase


(1-10 of 133 reviews)