Reviews
My review is exclusively for the service department.
My review is exclusively for the service department. Since buying my Volvo from another dealership I chose to have my x90 serviced at Mitchell. Sam Savage has helped me replace a heat sensor and recently assisted us in getting new tires. She really knows Volvos and has been an invaluable help every time we bring the car in for servicing. Her expertise is one of the reasons why going to the service department is a good satisfying experience. My husband has a x70 wagon and he is as happy as I am with Sam!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Serviced my 2016 Volvo S60 at Mitchell Volvo Simsbury
Serviced my 2016 Volvo S60 at Mitchell Volvo Simsbury with Sammi as my service writer. Sammi was very attentive covering all details of my service request. Car was serviced accurately and on time and vacuumed and washed before scheduled pickup. Sammi provided the completed checklist and inspection video before pickup. I am very pleased with the whole experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Tony! We're pleased to hear you had such a positive experience with Sammi and our service team. Thank you for choosing Mitchell Volvo Simsbury, and we look forward to serving you again! Safe travels!
They were courteous and thorough and on time.
They were courteous and thorough and on time. Everything works well. What more is there.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks so much, Randy. We look forward to your next visit to Mitchell Volvo!
Sammi and the Mitchell Volvo dealership were great once
Sammi and the Mitchell Volvo dealership were great once again. Easy, polite, helpful and timely!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Todd, Your feedback made our day! Thanks for the five-star review! - Mitchell Volvo
Sammi is great.
Sammi is great. This dealership is great. Always a pleasant experience. I will always get my car serviced here
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Kasey, we are grateful for your business and your fantastic review of Sammi and the team! Thank you for choosing Mitchell Volvo!
Excellent service in a clean and attractive setting by a
Excellent service in a clean and attractive setting by a well informed and patient person
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sl, we're delighted we could deliver an excellent experience! - Mitchell Volvo Team
Mitchell Volvo: If I could not give NEGATIVE one star I
Mitchell Volvo: If I could not give NEGATIVE one star I would. THE WORST DEALERSHIP I have ever been to, by light years. Beyond unprofessional: evasive, deceitful about mileage, indirect, shifty, underhanded and I had to get Volvo North America involved - that should underline for you.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service, per usual.
Great service, per usual. Serviced my car very quickly! Connor was very polite and professional.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ron, we're delighted we could deliver an excellent experience! - Mitchell Volvo Team
Great service!
Great service! Fixed my car very quickly and even drove me home after I had left the car with the dealer for service. Connor was polite and professional.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Andrea, we're glad Connor could assist you so efficiently and professionally. Thank you for choosing Mitchell Volvo! Safe travels!
Had engine oil and break fluid changed for my Volvo S60.
Had engine oil and break fluid changed for my Volvo S60. It went flawlessly. Connor the Service contact was excellent .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Ron! We're glad to hear everything went flawlessly, and Connor was so helpful. Thank you for choosing Mitchell Volvo! Safe travels!