- Service & Repair
"To be the BEST automotive sales and repair operation in every market we serve."
"We're only doing our jobs when we create an experience for the customers for which they choose to return and do business with us again."
121 out of 125 people recommended this dealer.
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by Carol Destefano
I just emailed the Managing Partner Aric Gasper and I couldn't believe the level of customer service at this dealership most partners are not in touch with their customers. As a previous business owner I can tell toy customer service is the most important thing. My Expierience was the best it could possibly be I went in not intending to buy a car I thought I had a noise in my driving system. When I arrived I was met by Richard and he asked me my name and if I had an appointment. I said I didn't he then walked me to Mark in service. While my car was being checked I had Starbucks and Richard asked me if I wanted to know how much my car was worth. Now, I thought to myself here comes the salesman but I said ok. I watched the news and they looked at my car. Next thing I knew I was sitting at Richards desk and I was looking at a Verano. I had seen them on tv and liked them from the start. I looked at the base model and was thinking about resale value and wanted to see the top of the line Verano without a sun roof. Richard showed me the car I wanted and Jean Carlos and Dan helped me on the price. The Expierience was so pleasant all the way through Dan knows me and helped me get into the car that I wanted with a coupon of some sort. Richard then went over all the features and I have Internet in my car. I'm still in awe of the level of service and the options I have. Richard has called me numerous times to see if I need any assistance. I have never dealt with a car salesman like Richard before and I will send them all my friends. Again, thank you Richard, Dan and Jean Carlos You have by far exceeded my expectations! I even got a Kilwins Chocolates basket as a Thank You gift. Kind Regards, Carol Destefano