1 out of 2 people recommended this dealer.
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by Steeb from Louisville Ky. |
Certified Lemon I Purchased a 2006 Certified Envoy Denali June of 08 Took it in that next week to get the Bose Radio fixed. Call from the service at Brown Bros. stating that my Breaks are extremely rusted and need to be replaced. ($738.00) Told him to go right ahead and replace and I called my sales Rep. 10 Min. Later I got a call from the service area and was told the Breaks were fine. 2 months later the oil gauge bottomed out. BB changed the oil sensor. 4 Months later oil gauge bottomed out. Replaced Oil Pump. 3 months after that, oil gauge bottomed out, metal in the oil. Gonna have to rebuild the engine.(bought GMAC extended warranty). 4 months later oil gauge bottomed out. Took it to an0ther GMC dealer. Engine replaced. New Service area call Brown Brothers had no record of certifying the Envoy. (but it was certified????) The new dealership was baffled too) 8 Months later got a Letter from Brown Brothers stating the lawsuit is over and they would like to help with any need I may have. LOVE GMI DO NOT TRUST BROWN BROTHERS CADILLAC.
Shopped for a new car
Shopped for a used car
Came in for service or repair
Does not recommend this dealer
Did make a purchase