Westfield Ford

6200 S. LaGrange Road, Countryside, IL 60525

New 866-409-9591 New866-409-9591
Used 888-479-8405 Used888-479-8405
Service 877-438-1951 Service 877-438-1951


Average Ratings

4.9 out of 5.0

Customer Service
Buying Process
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  1-10 of 920 reviews

Featured Review

5.0 out of 5.0

Great service!

by from Countryside, IL |

The new facility is great - nice to work with one service person start to finish and pay right at their desk. Rich Hiller was very friendly and explained recommended services well. Also there was no pushing to get work done. I've been told when the brakes are starting to get low, tires looking like they need to be replaced, etc. in advance - if I wanted to get quotes elsewhere I had time. I find the pricing to be competitive. Best of all the work is done right the first time so I don't need to go back (which happened a lot throughout the years when I would use various service shops). It's nice to leave feeling that quality work was done. And if something did go wrong I trust them to resolve the issue.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Place

by from La Grange, IL |

Westfield Ford is doing excellent job. They are taking a very good care of my Ford Edge. The staff is very, very helpful and it is a pleasure to go there and have a service done.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Westfield Ford Service

by from Berwyn,Illinois |

I purchased a 2015 Escape back in October. I love my Escape! I recently scheduled an oil change appointment with Westfield. I spoke to Ronald in the service department. He scheduled me for an hour later. I brought my vehicle in and service took care of my needs both quickly and efficiently. As this was my first oil change, it was on the house. What a pleasant surprise! I also appreciate the personal service provided by Ron. He scheduled my appointment over the phone but made certain he came out and personally introduced himself and offered his assistance should I need it. I am quite happy with my new dealership home and the service department.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Forfd Fast Lane.

by from Chicago, Illinois |

Service was good, took 90 minutes for an oil change, full service and a wash.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Recall items and oil change

by from Chicago, IL |

Everyone I talked to was courteous and helpful. Jim was great as always. The work was done when promised and so far, everything seems to be working properly.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Transmission and clutch replacement

by from Chicago, IL |

After few tries of replacing clutches, I'm hoping the new clutch will last many years. Ron Reynolds and his team was very helpful in getting me situated with rental cars and services to my 2012 Focus Hatchback. Great communications. Keep up the good work.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent inventory, great service from Nick.

by from Reno, NV |

I bought a 2016 Fusion. Nick took care of me and I felt he was doing things in my best interest. I had a budget to stay within and I came away with more car than I thought I could afford without payments significantly increasing. I however could have done without the over he top hard sell (not from Nick) for buying the service packages. That was 45-minutes of selling I could of done without.

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Awesome Service

by from Chicago, Illinois |

The service was great. Got in and out in less than 30 mins I'd say. Overall my experience was great. I would like some Wifi though.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service

by from Berwyn, il. |

The overall experience was great and I would highly recommend West Field Ford too all my family and friends.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Service

by from Des Plaines, IL |

2015 F-150, great service and very friendly. process wasn't too long.

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Shopped for a used car

Does recommend this dealer

Did make a purchase

Westfield Ford responded to this review

May 10, 2016

Thanks so much for your feedback. Please let us know if there's anything else we can do for you.


(1-10 of 920 reviews)