Plaza Ford

Plaza Ford

1701 Bel Air Rd, Bel Air, MD 21014

New 888-699-9480
Used 888-695-5608
Service 877-831-8319

You make the deal.

Average Ratings

4.7 out of 5.0
349 out of 359 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


  1-10 of 359 reviews

Featured Review

4.0 out of 5.0

Good place to trade

by from Columbia, Md |

Dennis was able to take my trade and transfer the tags to the new truck. Even threw in a full tank of gas.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

30k service

by from street, md |

My wife took my F150 so i do not know the details. She asked them to look at an emergency brake light that was sticking on but they said that they could not do anything but the basics.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Frank Trout

by from Port Deposit, MD |

Great service, friendly, courteous, and all at a good price

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Quick lane service

by from Fallston, MD |

I was noticing my car having trouble starting & asked to have it evaluated. A new battery was needed

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Plaza Ford responded to this review

August 22, 2015

Carol, we are so pleased to hear your experience with us was such a positive one. All of us here at Plaza Ford truly value your business and hope to see you again soon! Take care!


4.0 out of 5.0

Great Customer Service

by from Havre de Grace, MD |

I have a 2013 F-150 that was having a braking issue. The vehicle was left with Night-Drop and the envelope was missed. The service department offered me a rental car when the truck was not brought in for service. The truck was ready the next day. The service de3partment went out of their way to make sure I was satisfied with me problems.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Plaza Ford responded to this review

August 22, 2015

Thank you for your wonderful response to the quality of service our Staff provides, David! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!


5.0 out of 5.0

Gordy is Awesome

by from Monkton, MD |

Gordy was great to work with throughout the whole process. He couldn't have made it easier and more pleasant. I would recommend working with him- we certainly plan to work with him again when we are in the market for another new car. He is laid back and easy going. No pressure!

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

2015 Ford F250

by from Street, MD |

Great Salesman. Found the answers if he did not know. Sales team was a pleasure to deal with.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service

by from Baltimore , Md |

Great service. Always friendly and they don't try to sell you things you don't need. I highly recommend them

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Expierence

by from Fawn Grove, PA |

Everyone was friendly and nice. Help with all my needs and concerns. The staff was easy to work with.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Recall service

by from Bel Air, Md |

Recall service done quickly. Two recall services done.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Ford Truck

by from Crumpton, MD |

I purchased a new 2014 F 150. The service was great. Gordy Mueller got in touch with me about the truck. He was really helpful and very friendly.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 359 reviews)