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I just bought a used pick up truck from Stephens. From my initial inquiry to signing the paperwork the whole experience was pleasant. Jeff and everyone else there that I interacted with were polite, patient and kind. They were very easy gong about test drives... even when I wanted to test out more than just one truck. In many ways it felt more like buying from a friend than a car dealer I'd never met before. (But, I'm new in town, and I had never met Jeff before.) Jeff went out of his way to make it easy for me to buy the truck. I got a great Ford F-150 in great shape for a really good price. I couldn't be happier.