Heritage Chevrolet Buick Owings Mills

Heritage Chevrolet Buick Owings Mills

11234 Reisterstown Road, Owings Mills, MD 21117

New 888-717-7136
Used 888-520-2376
Service 866-676-6985

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Average Ratings

4.8 out of 5.0
245 out of 251 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 251 reviews

Featured Review

5.0 out of 5.0

Great staff

by from Hampstead, MD |

Very helpful and knowledgable staff! I would definatly recommend heritage Chevrolet to one of my frineds.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Heritage Chevrolet Buick Owings Mills responded to this review

March 10, 2015

Greetings Mary! Thank you for stopping by Heritage Chevrolet Buick Owings Mills. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!

5.0 out of 5.0

Great service!

by from Baltimore,Maryland |

Customer service is impeccable! The representative treated us like he was truly concerned about getting our car in and out in a reasonable timeframe and it was! Heritage has an excellent service center, I woul recommend it to anyone!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Good service and the the waiting area was fair.

by from Baltimore, MD |

This experience has been better. I feel that I received a thorough oil change and road ready service . My car runs much smother than the last oil change i received.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Heritage Chevrolet Buick Owings Mills responded to this review

May 1, 2015

Thank you Zonda for the kind review. We will certainly share this with our team!


5.0 out of 5.0

Mr. Leo W. Weems

by from Owings Mills, Maryland |

Very polite and professional staff. I felt comfortable, and wasn't haggled about additional work on vehicle!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Heritage Chevrolet Buick Owings Mills responded to this review

May 1, 2015

Thank you Leo for the kind review. We will certainly share this with our team!


5.0 out of 5.0

Great service

by from Owings Mills, MD |

I dropped my car off for service, was offered a ride home and was called when car was ready for pickup.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Great Service

by from Pikesville, MD |

Good Service and Timeless . The Service Department was very proactive in determining an issue with the bearing on my rear wheel.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

2009 AVALANCHE

by from westminster, MD. |

97,000 miles needed the brake rotors to be cleaned & turned. It now runs like new when I bought it in 2009.Completed on time & the help was friendly & concerned that I was satisfied.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Always great service

by from Baltimore,Maryland |

Everyone is always very courteous and respectful. And how do you keep the place so clean! Always a pleasant experience.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

No Other Place But Here

by from Owings Mills, MD |

I originally went to have my oil changed, however, on the way, I got a flat tire. When I arrived, not only did Larry squeeze me into the schedule, he kept me updated regularly about the new tire I needed that had to be ordered and even pushed to get me out in time for an event I had to attend as I was the guest speaker. I love coming here and would not consider taking my car anyplace else...not even for an oil change!

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great service

by from Owings mills, md |

Service was excellent and completed earlier than anticipated.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Heritage Chevrolet Buick Owings Mills responded to this review

April 17, 2015

Thank you so much for your kind comments. Heritage Chevrolet Buick Owings Mills. is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again Rudolph Leonard for the highly praised review!


5.0 out of 5.0

Recent visit

by from Pikesville, MD |

I came into the dealership with no appointment for an oil change. I was prepared to wait patiently, but the service writers got me in and quickly got me through with minimal wait time. i have always have an A1 experience at this dealership.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Heritage Chevrolet Buick Owings Mills responded to this review

April 14, 2015

Good afternoon, Jeanine! Thank you so much for your kind comments. Heritage Chevrolet Buick Owings Mills is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again for the highly praised review!


(1-10 of 251 reviews)