Holmes Tuttle Ford Lincoln

Holmes Tuttle Ford Lincoln

660 W Auto Mall Dr, Tucson, AZ 85705

New 888-364-0548
Used 855-248-1685

Holmes Tuttle Ford Lincoln - Tucson's Ford store for over 50 years!

Average Ratings

4.8 out of 5.0
567 out of 567 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 567 reviews
5.0 out of 5.0

Great Service

by from Tucson, AZ |

I had a dead battery & needed a new one so I could make it to an appointment on time. The service was professional and completed quickly so I could be on my way.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great

by from Tucson, AZ |

Service explanation was thorough. Associate showed expertise.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Service done in a timely manner.

by from Tucson, AZ |

The service associate that helped me was very courteous and professional. He informed me that the work (recall) that needed to be performed would take 3-4 hours. I informed him that the person I talked to on the phone to set up the appointment told me that it would take about 2 hours. My car was ready in just under two hours so he obviously worked on meeting that time frame.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service department

by from Tucson, AZ |

As always, your service department is outstanding. My wife is always given the best treatment. Always provide more than expected. Thank you

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Vehicle Maintenance & Repair

by from Tucson, AZ |

Our Service Advisor Mike Hill is absolutely the best in the industry! He takes excellent care of all of our personal and company vehicles.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Mrs. Moore

by from Tucson, AZ |

It was a great experience. Customer service was very friendly and helpful.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

God services, courteous personnel.

by from Tucson, Arizona |

Service personnel are always friendly and courteous.work was done on time.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Holmes Tuttle Ford Lincoln responded to this review

August 27, 2015

Thank you. We take our reviews seriously and are delighted to hear about your visit. Please let us know if there's anything else we can do for you. Drive safe and see you on the road.


5.0 out of 5.0

Great services. Clean facility. Very Welcoming.

by from Tucson, AZ |

2015 Ford Focus. Service was very good. Staff was very welcoming and extremely helpful.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Holmes Tuttle Ford Lincoln responded to this review

August 28, 2015

We are happy you had a pleasant experience here at Holmes Tuttle Ford Lincoln. We always strive to provide personable and excellent customer service. Thank you again for the review!


4.0 out of 5.0

2015 Ford Escape - Main for Life

by from Tucson, AZ |

The service adviser (AS) was good but the time estimates were poor (MFL). It took too long. My appointment was for 10 AM and it was about 12:20 before I could get my keys and be gone. The customer should be given an estimate of time when making the appointment. I had expected 30 minutes to an hour.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great repair work.

by from Tucson, AZ. |

Work done was excellent.Wait time was outrageous. I saw my car parked and seemed to me it was ready. I went to locate my service adviser but was unable to. End result, I had to have another employee assist me.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Holmes Tuttle Ford Lincoln responded to this review

August 28, 2015

Thanks, Daniel! We're happy to help however possible. Thank you for your positive review and recommendation of our dealership!


(1-10 of 567 reviews)