Don Hall GM Supercenter

Don Hall GM Supercenter

1800 Greenup Ave, Ashland, KY 41101

New 877-268-5148
Used 877-227-1208
Service 888-482-8203

DON HALL HAS IT ALL!

Average Ratings

5.0 out of 5.0
9 out of 9 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-10 of 10 reviews
5.0 out of 5.0

Melinda G

by from Ashland, Ky |

We searched for over a month on the CARS.com app on our mobile device to find a vehicle. We had no idea if we wanted a American made vehicle or foreign, 2 door or 4 door, car or even an SUV.. We searched for Camry's, Honda's, Audi's, Jeep Wranglers ,Acadia, Impalas and Traverses' (Great APP to find inventory in our area.). We also researched dealer reviews on CARS.com to see which dealer we wanted to deal with. This was a huge help in determining which vehicle and dealer we purchased from.We narrowed our search down to two vehicles and two dealers. We decided to go to Don Hall GM Supercenter because of their reputation. We asked for Jason , James, and Chris to help us out since we seen great reviews on these three individuals at the dealership.We drove an Impala and a Traverse and the Traverse was the winner. When we got back to the office the negotiations took about 5 minutes and the deal was done.. Thanks to CARS.com and Jason, James, Chris and the entire staff at Don Hall GM Supercenter.. Great experience and we recommend this dealer to everyone..

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Customer Service
Buying Process
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Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Fantastic place to buy a car!!!!

by from Cincinnati, OH |

This is a fantastic place to buy a car and get serviced! I spoke to James Cooper the Internet Manager while I was in service for an oil change. I will buy all my cars off him from now on! Don Hall Rocks!

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service! Friendly staff!

by from Jackson, Ohio |

Was looking online for a preowned Cadillac srx in a particular-color.received a call from Jason Lawson that he had just got one in on trade. Drove down took a look and test drove it.LOVED IT !! Jason Lawson is one AWESOME salesman! In a little over 2 hrs. we were on our way home in our srx. Everyone at the dealership was very friendly and helpful.Will probably go back when my husband starts looking for a truck .

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase

Don Hall GM Supercenter responded to this review

April 23, 2014

I want to Thank You Cheryl, for such a great compliment. It is very rare to have someone request a certain model and color, to have it show up two days later as if it was ordered just for you. I hope to see you in the future, on your next purchase. Thanks Jason Lawson


5.0 out of 5.0

No Bull! Just helpful, honest, hassle-free!

by from Huntington WV |

Don Hall has a great selection of GMC trucks at an even better price! Check out the internet pricing and be sure to ask for Jason Lawson. Very knowledgable and accommodating sales staff. Overall I am thrilled with my 2014 all terrain Sierra and thrilled with the service I received !

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Don Hall GM Supercenter responded to this review

March 20, 2014

Hello Ray, Thanks for the great review. I'm glad that we had the exact truck, you were looking for to replace your GMC sierra. Very nice choice on the 2014 GMC All Terrain and I will see you on your first, free scheduled maintenance. Jason


5.0 out of 5.0

Great service Great price

by from Russell Ky |

I was looking for a truck with a decent gas mileage and I called the sales person .(Jason Lawson ). They got back to me with in an hour ..we also did our application online and get everything taking care of mostly over the phone with no hassle and we got a great deal on our truck . The Internet sales person was very prompt and profession with no pressure at all.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Don Hall GM Supercenter responded to this review

March 20, 2014

Hello Pam & Eric, I want to Thank You for your great review. I'm glad your search is over and that you found the right truck. I also want to Thank You, for sending your brother down to see me for his purchase. Hope to see you in the future, enjoy your new truck. Jason


5.0 out of 5.0

2014 Spark

by from Ashland, KY |

Jason Lawson and Elmer Dials were excellent. This is my second car purchase at Don Hall and I'm more than happy to keep coming back. Thanks guys!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase

Don Hall GM Supercenter responded to this review

February 27, 2014

Thank You Laura for the great review and your repeat business! We strive to keep our customers happy throughout the buying process and beyond. I will see you in the future when you have your first free scheduled maintenance performed. Sincerely, Jason Lawson.


5.0 out of 5.0

2014 Spark

by from Ashland, KY |

Jason Lawson and Elmer Dials were excellent. This is my second car purchase at Don Hall and I'm more than happy to keep coming back. Thanks guys!

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase

Don Hall GM Supercenter responded to this review

February 27, 2014

Thank You Laura for the great review and your repeat business! We strive to keep our customers happy throughout the buying process and beyond. I will see you in the future when you have your first free scheduled maintenance performed. Sincerely, Jason Lawson.


5.0 out of 5.0

I purchased a 2013 Cadillac XTS

by from Charleston, WV |

I purchased a new 2013 Cadillac XTS from Don Hall and was completely satisfied with the car and the team at the dealership. Don Hall really treats customers with respect and provides great customer care.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Don Hall GM Supercenter responded to this review

January 18, 2014

I want to Thank you, for driving so far to buy your first Cadillac and asking for me. Please feel free to contact me anytime. Thank You, Jason Lawson


5.0 out of 5.0

Quick, Easy, and no Scams

by from Portsmouth, OH |

I had an idea of what I wanted and had looked for weeks on the web, finally i got to travel a bit and looked in Waverly, Portsmouth, Ashland, and Huntington. I found a car on their lot right away. Jason was our Sales person. He was very helpful and friendly. The car was certified inspected and I felt confident with what I was getting. We got a great deal and I would recommend Don Hall to anyone who is looking int he Tri-State area.

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase

Don Hall GM Supercenter responded to this review

January 18, 2014

Thank You Sarah, for the nice reply. I am so glad your search is finally over. I hope to see you in the future on your next purchase. Thanks, Jason Lawson


5.0 out of 5.0

Great Folks, Friendly and Helpful..

by from "Lucasville, OH." |

I was looking to purchase a new Cadillac ATS. Looking on line at dealerships in my area I came across Don Hall Cadillac in Ashland Ky. I sent out a price quote to them about a vehicle I located on their site. I received a quick response from their internet manager (Jason Lawson), and also spoke with him by phone. He was more than helpful in answering all my questions, and worked with me so I was able to obtain the best deal possible on this vehicle from the dealer price as well as available rebates from GM at the time. All in all, my experience with this process was excellent, and I was able to purchase the exact car I was looking for. I would recomend this dealership to anyone looking to buy a new vehicle in the GM line-up.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Don Hall GM Supercenter responded to this review

December 18, 2013

Mr. Conley, I'm happy to read that you are completely satisfied, with you buying experience and your new Cadillac ATS. I look forward to meeting with you for your first free maintenance schedule. Happy Holidays to you and your family. Jason Lawson


(1-10 of 10 reviews)