Thompson Hyundai Mazda

Thompson Hyundai Mazda

1000 Merritt Blvd, Dundalk, MD 21222

New 877-500-7577
Used 877-499-3652

Where you just don't buy a car you buy a company

Average Ratings

2.3 out of 5.0
1 out of 3 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-3 of 3 reviews
1.0 out of 5.0

very poor service took over a week to get a recall

by from towson |

horrible from service to customer concerns . had to take in vehicle for a recall concern and weeks went by with constant delays. screwed my work schedule up and they didn't care even when I asked the managment

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did not make a purchase


1.0 out of 5.0

Buyer Beware. Check their math!!

by from Baltimore, MD |

The sales team has a unique definition of "out the door" pricing, and plays tricks with money down, so be careful when you get to the financing office. Make sure you double check all of their math! We had agreed on an "out the door" price, which I understood would take into account the cost of the car, the value of the trade in, taxes, and all fees. But, when I got to the financing office, the bill was for 110% of the "out the door" price. They expected I would put 10% down and finance the complete "out the door" price. As I left, they tried to sell me a different car! They promised I could get it for the 110% of the first "out the door" price. But when they emailed me the details, it totaled 120% of the first "out the door" price. No thank you.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

thompson hyndai

by from Abingdon Md |

Great people, considerate and it is a pleasure to do business with them. Did excatly what they said they would do. Dick Gilbert

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-3 of 3 reviews)