Toyota of Vineland

(1.0) 3 Reviews

650 N Delsea Dr, Vineland, NJ 08360

Used 856-696-5900

Average Ratings

1.0 out of 5.0
0 out of 3 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


1-3 of 3 reviews
1.0 out of 5.0

Maintenance

by from "Galloway, NJ" |

Purchased auto in October, 2012. Bought car in for maintenance after 2000 miles. They did not change the oil (actually they did very little) and told me to return when the car has 10,000 mile or one year from purchase. Now after 5,000, the Maintenance Requirement light came on and will not go off until they turn it off. Still 5,000 mile short of the 10,000 they suggested. Do I have to drive 35 miles one way to have a light shut off? Pathetic !!!!

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does not recommend this dealer

Did make a purchase


1.0 out of 5.0

Oil change

by from Vineland, NJ |

I had scheduled a oil change and tire rotation and waited 3 hour for them to complete.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did make a purchase


1.0 out of 5.0

Exorbitant Service Fee

by from Mays Landing, NJ |

The passenger airbag on my Prius stopped coming on when someone sat in the seat. I brought it to Toyota of Vineland, where I purchased it. Toyota of Vineland charged me a $105 'diagnostic fee' just to look at the problem. Perhaps that would be reasonable if the fee could be applied to the cost of the repair. But no, it isn't. It's been some time since I used a dealer for service. Maybe this fee wouldn't have surprised me if I had used their service department regularly. I have no objection to the dealer making a profit, and I expected it to cost a bit more than a local garage or service center. However, $105 just for the privilege of giving them my business is a bit much, even considering the nice chairs in the waiting room and the free coffee.

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did make a purchase


(1-3 of 3 reviews)