Heritage Chrysler Jeep Dodge RAM Parkville

Heritage Chrysler Jeep Dodge RAM Parkville

9219 Harford Rd, Baltimore, MD 21234

New 888-903-1269
Used 888-928-4123
Service 866-979-5587

Average Ratings

4.7 out of 5.0
120 out of 128 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
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    31-40 of 129 reviews
5.0 out of 5.0

2014 JEEP CHEROKEE LIMITED

by from YORK PA |

BOUGHT THIS JEEP FOR MY WIFE CHAD EDWARDS THE SALES PERSON IS A GREAT GUY TO DEAL WITH KNOWS THE PRODUCT BETTER THAN ANY BODY I HAVE TALKED WITH HE IS A GREAT ASSET TO THE HERITAGE PARKVILLE LOCATION. STOP IN AND SEE THE WHOLE TEAM THEY ARE GREAT.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Herb Randolph at Heritage Parkville

by from Nottingham, MD |

We have dealt with Herb for many years now and would not want to have anyone else sell us a vehicle. Herb not only is a straight shooter but very professional in his knowledge of vehicles. He has helped us find the right vehicle and go that extra mile if necessary to get it to us. We just recently purchased two vehicles from him and it was not only painless but he got us the exact vehicles that we wanted. If you are looking for a new or used vehicle you will not go wrong by stopping in to Heritage Parkville and seeing Herb Randolph, he is the best at what he does.

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Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Used car sales

by from Perry Hall, MD |

Friendly, accomodating and very personable. Took care of all my needs. this is my 2nd car from them and I will back for all my future cars.

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Customer Service
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Not Applicable
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Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Good service

by from Baltimore, MD |

Shawn Jefferies was a pleasure to work with, but I wished they were a little more honest about my car's expected delivery timeframe. It was brought in from another state, so I had to wait at the dealership for over 3 hours to take ownership, which I understand but if I was advised of this I would have arrived at the dealership later and not be force to sit and wait, leave to eat lunch and then come back and because it took so long for the delivery I was given a very quick explanation of how to operate the vehicle.

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Not Applicable
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Shopped for a new car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

HORRIBLE EXPERIENCE

by from BALTIMORE, MD |

The absolute worst. Money hungry. Poor customer service. Terrible product knowledge. Lied about so many different things. Didn't cover all the features or lack there of certain features I would never buy a car from them again. Scam artist.

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Shopped for a new car

Does not recommend this dealer

Did make a purchase


5.0 out of 5.0

review for Aaron

by from Parkville md |

Aaron was very helpful with getting my payments as low as possible.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

great buying process

by from Parkville MD |

This was my 4th car from this dealer! No further comment.

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Not Applicable
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Not Applicable
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Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Just bought a 2014 Charger. From J.W. WEBBER !

by from York,Pa |

Could not have had a more honest, fast and experience in buying our 2014 Charger. J.W.WEBBER was the kind of salesman my wife and I wish we could have found in our area because we live in Pa. Yet the short trip to Baltimore was more than worth it in savings and rebates that Heritge gave us.Very pleased with our car and the customer services at Heritge of Parkville. We will only deal with them in our next car purchase.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Overall good experience

by from Baltimore, MD |

Buying a new car can be a daunting ordeal. I needed to get a fast and the salesperson I worked with facilitated that.

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Buying Process
Not Applicable
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Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Awesome no pressure customer service

by from Parkville,md |

Bought 2 cars there and had my pick up in the body shop there customer service is what I look for and you will get it here.

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


(31-40 of 129 reviews)