Heritage Chrysler Jeep Dodge RAM Parkville

Heritage Chrysler Jeep Dodge RAM Parkville

9219 Harford Rd, Baltimore, MD 21234

New 888-903-1269
Used 888-928-4123
Service 866-979-5587

Average Ratings

4.7 out of 5.0
125 out of 134 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
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    41-50 of 134 reviews
5.0 out of 5.0

review for Aaron

by from Parkville md |

Aaron was very helpful with getting my payments as low as possible.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

great buying process

by from Parkville MD |

This was my 4th car from this dealer! No further comment.

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Not Applicable
Customer Service
Buying Process
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Quality of Repair
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Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Just bought a 2014 Charger. From J.W. WEBBER !

by from York,Pa |

Could not have had a more honest, fast and experience in buying our 2014 Charger. J.W.WEBBER was the kind of salesman my wife and I wish we could have found in our area because we live in Pa. Yet the short trip to Baltimore was more than worth it in savings and rebates that Heritge gave us.Very pleased with our car and the customer services at Heritge of Parkville. We will only deal with them in our next car purchase.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Overall good experience

by from Baltimore, MD |

Buying a new car can be a daunting ordeal. I needed to get a fast and the salesperson I worked with facilitated that.

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Customer Service
Buying Process
Not Applicable
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Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Awesome no pressure customer service

by from Parkville,md |

Bought 2 cars there and had my pick up in the body shop there customer service is what I look for and you will get it here.

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

paul and lori

by from mt, savage md |

if you find the car that your looking for on there lot or if they order it in for you, they will bend over backwards to get you in it !!!!!!!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Heritage Chrysler Jeep Dodge RAM Parkville responded to this review

March 25, 2014

Good afternoon paul and lori! Heritage MileOne Chrysler Jeep Dodge RAM Parkville would like to personally thank you for taking the time to write this extremely positive review. We encourage you to 'Like' us on Facebook so you may catch our in-store specials. Thank you paul and lori, and be sure to visit us soon! http://www.facebook.com/HeritageCJDRamParkville


5.0 out of 5.0

Two cars in one day!

by from Baltimore, MD |

We bought a jeep and a passat in the same day from heritage! They were very attentive, friendly and understanding of how stressful car buying could be. Shawn Jeffries was so great to work with and helped us pick two great cars!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Heritage Chrysler Jeep Dodge RAM Parkville responded to this review

March 25, 2014

Newpassatdriver, thank you for your complimentary feedback of Heritage MileOne Chrysler Jeep Dodge RAM Parkville. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us! http://www.facebook.com/HeritageCJDRamParkville


5.0 out of 5.0

Excellent Car Shopping Experience

by from Perry Hall, MD |

After searching for a VW Jetta all over town, I found the car my son wanted at Heritage. Unlike other internet sites, the only other expenses were Tax, Tags and Processing fee. No added cost for reconditioning. Our salesman, Jake was very knowledgeable about the vehicle and very thorough explaining all the options. This was probably my best car buying experience since I have been buying cars. Entered the dealership at 7PM and was out with the car by 9PM. Shortest time I ever spent buying a car. Excellent.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Heritage Chrysler Jeep Dodge RAM Parkville responded to this review

March 25, 2014

Thank you Tony for taking the time to review us! Heritage MileOne Chrysler Jeep Dodge RAM Parkville strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company's success. Thank you again for the wonderful feedback Tony. http://www.facebook.com/HeritageCJDRamParkville


5.0 out of 5.0

2014 Jeep Wrangler

by from Carney, Md. |

My daughter and I had stopped by to look at Jeeps, Nancy Fawzy met us outside to assist us. After a test drive, Nancy worked to find us what we were looking for. She was able to locate a Wrangler Sport that met our needs in Rockville. Heritage sent drivers down to pick up the vehicle. They gave us fair value for our trade. Dealing with Heritage was a plessure. My next vehicle purchase will also be from Heritage.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Heritage Chrysler Jeep Dodge RAM Parkville responded to this review

March 25, 2014

Good afternoon Chuck of Carney. In response to your review, I want to take the time to thank you for praising Heritage MileOne Chrysler Jeep Dodge RAM Parkville. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisfaction. We encourage you to 'Like' us on Facebook so you may catch any upcoming in-store specials, should they fit any future needs. Thank you again Chuck of Carney and be sure to stop by soon! http://www.facebook.com/HeritageCJDRamParkville


5.0 out of 5.0

Heritage Dodge - best service department ever

by from Baltimore, MD |

My new 2014 Dodge Ram truck needed two minor repairs, one lot damage and one issue from detailing of truck. Mr. Tony Brooks was the nicest man I have ever dealt with. He was friendly, concerned and made sure both time my truck was well cared for. He even went outside and retrieved it from its parking space as I had not yet parked it between two cars (still getting used to driving a big truck). He brought it to the front of the body shop for me. He kept me company while the second minor issue was being resolved. The entire service department was fantastic. They were all courteous and very helpful. I would recommend this dealership to everyone and I want to say thank you.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Heritage Chrysler Jeep Dodge RAM Parkville responded to this review

March 25, 2014

Thanks for the positive feedback Windee57! It was our pleasure servicing your Durango and we would be happy to help with any future vehicle needs. We encourage you to 'Like' us on Facebook to stay abreast of news and monthly service specials as it would be great to see you again soon. Heritage MileOne Chrysler Jeep Dodge RAM Parkville would like to genuinely thank you for taking your time to share your experiences with us. Happy driving! http://www.facebook.com/HeritageCJDRamParkville


(41-50 of 134 reviews)