Heritage MileOne Chrysler Jeep Dodge RAM Parkville

Nancy called me after a lead from USAA that I was shopping for a new Jeep. I shopped three different dealerships looking for the best deal on The 2013 Jeep Patriot that I wanted. NANCY went out of her way to answer my every question, find me every applicable discount or saving, and even got me financed over the phone. I showed up in the morning and signed my papers and left with my new car. Iy couldn't have been any easier and I couldn't have been happier with the deal. Nancy worked her butt off to get me in the car I wanted at the price that made it doable for my budget. i was highly impressed with her, and I am typically not easily impressed. The dealership was clean and the staff friendly. Linda the finance manager, was not at all pushy with the extras, I purchased the extended warranty which extended the bumper to bumper from 3 years to as long as I own the vehicle. This wasn't my first Rodeo buying a car but it was hands down, the best experience I have had.

Left feeling like we did good and were in charge of the price, not pushed around like with most. Jeremy beat everyone elses' price around and really let us negotiate. He was very knowledgeable of the van ( town and country ), and made it fun buying and less stressful than any of our experiences in the past. The ageed on price stayed the same to the penny when all taxes/fees were done and after we paid, he spent like a half hour showing us all the features and even sync'd our phones up for us. Full tank of gas too, past full.

Our Salesman Ron Max was very professional and easy to talk too. He dealt well with my negotiating husband very well. I love my new/used SUV. I would definitely recommend them to a friend.

I bought a new Jeep here and it was a smooth transaction. Salesman Jeremy Cooney was very helpful.

I was a first time car shopper and Mr. Shawn Jeffries made this process very easy! He was great and everyone at Heritage Parkville was great! I left with my first car and was extremely happy with the customer service!

My daughter's car need a long list of repairs but my garage was fuill of junk and I came down with the flu. I had the car towed (tie rod end completely broke) to Heritage for an estimate thinking that they could do the urgent stuff and I could finish the rest when I got better. Tina came up with a repair plan that got everything done and saved me about $1100 on the bottom line. Maybe I could have saved another grand doing it my self but Tina got it done in two days instead of two months (my pace) and my daughter still thinks I'm the hero. Next move is to introduce my daughter to Tina directly and meet the real hero. Thanks so much. Now I get to watch the Super Bowl with a clear concience.

I have bought about 14 or 15 new cars over the last 50 years and my recent experience at this dealership was by far the easiest and best.

Several months ago I was looking for a truck as my wife and I bought a new trailer and my 8 month old used vehicle was having issues. I new I was upside down and didn't have money to put down. Mike Kidd called me and followed up with me for months. I finally came in just to see if it was possible. Well low and behold I am driving around in my loaded out Dodge Ram. My sales guy was Chad as Mike was busy. Chad handled the car buying process without any pressure. I am so happy. Thanks Chad for selling me the truck and thank Mike for getting me in there.

great experience, great people, great dealership, great price

My husband and I recently purchased a pre-owned Jeep from Heritage and we couldn't have been more pleased with the process. We worked with the manager, John, and a sales rep, Gabriel, who really made it smooth, easy, and a considerably enjoyable process (despite how much goes into buying a car). We got a good deal on the car and a great trade in offer. All in all, I would highly recommend this dealership.