Jerry's Chevrolet

Jerry's Chevrolet

1940 E Joppa Rd, Baltimore, MD 21234

New 888-453-3946
Used 888-594-7198
Service 877-483-0198

Please contact our Internet Sales Department

Average Ratings

4.4 out of 5.0
76 out of 89 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 46 reviews
5.0 out of 5.0

Great Service

by from Parkville, MD |

My wife and I came in with our SUV and we tried to describe what the sound we were hearing. He said he would have a look and called us to say what the issue was and that it was covered under our Power Train warranty.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service.

by from Baltimore, Md |

I never have any problems when I bring my car in for service. And the young lady who checks my car on is great, always peasant.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service-clean facilities

by from Baltimore, MD |

Everyone was so friendly and professional. When I take my car to Jerry's, I always get a positive experience. That's why I come back each and every time for car service. Keep up the excellent work.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great service

by from balto md |

always met with a smile and what can I do to help you today.never to busy to answer any small or large question that I might have

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Jerry's Chevrolet responded to this review

June 24, 2015

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team!


5.0 out of 5.0

Great maintenance service

by from Baltimore, Maryland |

My first maintenance service-oil change,tire rotation and inspection was done in a satisfactory time. I waited in the lounge. It actually took 30 minutes less than what they said it would take. They were very efficient and even washed my car as well. Great "first-time "experience.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Jerry's Chevrolet responded to this review

June 24, 2015

We appreciate the positive feedback and we look forward to working with you in the future!


5.0 out of 5.0

Great customer service.

by from Shrewsbury, PA |

Called salesman Brandon Michael with questions about getting accessory and oil change for new truck. He answered all questions, ordered the accessory and set up appointment to install accessory while there for oil change. He was very helpful and informative. It was quick and easy.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Jerry's Chevrolet responded to this review

June 24, 2015

Thank you for setting time aside to let us know how we're doing. We truly appreciate the feedback!


5.0 out of 5.0

Quality Dealership

by from Baltimore, MD. |

I' am a long time Jerry's customer, and a long time GM customer. I keep going back because I' am happy with the people that I deal with.....

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Jerry's Chevrolet responded to this review

June 3, 2015

Thank you for the positive feedback!


5.0 out of 5.0

First Time Service

by from Baltimore, Maryland |

My service experience for the first time was great. I actually got there an hour early becaause I got out of work early. They took me right in and completed the service with in the hour.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Jerry's Chevrolet responded to this review

June 3, 2015

Thank you for setting time aside to let us know how we're doing. We appreciate the feedback and look forward to seeing you again!


5.0 out of 5.0

GREAT SERVICE!!!

by from Baltimore, MD |

FAST SERVICE. I was told my the service on my recall notice would take an est 2 - 4hrs. It took less than 1 hr. Everyone is professional and friendly. I always have a great experience when I come to Jerry's. Nicole is the BEST!!!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Jerry's Chevrolet responded to this review

June 3, 2015

Thanks for the great feedback! We're glad you enjoyed your visit and we'll be happy to help in the future.


5.0 out of 5.0

Exceptional knowledge and great service

by from Baltimore MD |

The service rep was very friendly and informative. Did not pressure me into getting all the work done that was recommended. Had some major work done and will be back to have the other recommendations done real soon.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Jerry's Chevrolet responded to this review

June 3, 2015

We're so happy to hear that you had a positive experience. We look forward to continuing to work with you.


(1-10 of 46 reviews)