- Service & Repair
Koons Ford of Baltimore is a leading new Ford and used car dealership in Baltimore, MD., proudly servicing the Greater Baltimore Metropolitan area and its customers since 1964.
Our facility is spread over 30 acres,and is equipped to accommodate even the largest of commercial vehicles. We can guarantee you're receiving best in class work with our Master Certified technicians. The service department has 47 bays, so appointments are not necessary! We also have a Quick Lane for oil changes & routine maintenance. We are a high volume discount dealer, with a huge inventory of used cars, that includes models from all of the most popular makes!
534 out of 535 people recommended this dealer.
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In the '90's and '00's, my wife and I bought four cars from Koons. We then went on to two other brands. I wanted a '14 Mustang before they were all gone as I wanted the retro looking Mustang rather than the restyled '15 coming out soon. I worked with Matt Stoudt whom I had never met before and he was excellent from the first email until he handed me the keys and I drove home. I had concerns about some of the features on the Mustangs, such as the Comfort setting that gave a better ride, so he showed how that worked and we took a 45 minute test ride. Being so late in the model year, the inventory for base model V-6s was slim, but he found the exact car I wanted and I took delivery two days later. Although I had not bought any cars from Koons in ten years, I found that same great service and respect that I liked from years ago, and it was great to be back in the Ford/Koons family. Also, I have worked with Brian Deal in their Parts Dept several times this year trying to locate hard to find or obsolete parts for an '04 Mustang. Brian went the extra mile locating the parts I wanted every time, as well as showing me how to install some of them, or showing other options for parts I needed. So now I have a great salesman to buy a car from again and a great parts guy to help me locate parts. Forget the rest. Go with the best!