Koons Ford

Koons Ford

6970 Security Blvd, Baltimore, MD 21244

New 888-654-7346
Used 877-251-2695
Service 877-358-0732

We're Gonna WOW Ya!

Average Ratings

5.0 out of 5.0
631 out of 632 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
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    31-40 of 632 reviews
5.0 out of 5.0

Got my new 2015 F-150 from Koons and so should you

by from Elkridge, MD |

My Salesman Kieth Schopman was over the top. I purchased a 2015 F150 Platinum, this truck is like a space ship, we spent hours figuring everything out.He got me a great deal and I love the truck. I have already recommended him to 2 people in the market.

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Customer Service
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Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Overall good experience!

by from York, PA |

The price Koons offered me was phenomenal. They were very professional and overall a good experience. The only major issue is they had some trouble with their credit card machine but they got it fixed while I was there so it was only a minor inconvenience.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Loving my new Fusion from Koons Ford!

by from Catonsville, MD |

My salesman Casey Groop was wonderful. The complete professional. The dealer is lucky to have him.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Bought 5 trucks from Pete Dixon!

by from Windsor Mill, MD |

The salesman Pete Dixon always takes good care of me. He is one of the reasons that I have brought five trucks from Koons Ford. Steve Harrell is my go to guy in the service department for the last 15 years.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

I was treated with respect at Koons!

by from Baltimore, MD |

I was treated with respect and dignity. No game playing just the facts and really trying meet my needs. I went to many car dealers within the past month, although they all wanted to sell me a car however they were always trying to drain every penny that I have. Thanks again for an excellent staff, who really know how to treat people.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

2ND FORD FROM KOONS!

by from Catonsville, MD |

MY SALES PERSON VERLYN BARNES WAS GREAT. ALL SALES PEOPLE SHOULD BE LIKE HIM. VERLYN FOLLOWED IN THE STANDARDS SET BY RAY BALDWIN WHO SOLD ME MY LAST FORD I PUCHASED FROM KOONS

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Outstanding customer service!

by from Baltimore, MD |

I made the appointment with the service advisor who was great! Being it was Saturday the service advisor who took care of me that day was Chelsea who was outstanding! Thanks to her stellar customer service, i will be returning.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Immaculate service area!

by from Alexandria, VA |

Really enjoyed seeing very clean bathrooms. The free coffee machine was a nice touch for waiting customers. Staff was excellent

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent dealership and staff!

by from Baltimore, MD |

The proces was not time consuming. I called Carol Walker and told her what car I was interested in including color, options and price. She called me back the next day and told me that she had it and I just had to come in. I went in, took the test drive and completed the whole purchase in less than an hour and a half.

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Customer Service
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Outstanding service department!

by from Windsor Mill, MD |

Steve Harrell had the vehicle serviced and returned in less than an hour. The waiting area is comfortable and I even charged my Bluetooth at the charging station while my vehicle was serviced. They did a good job.

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Customer Service
Not Applicable
Buying Process
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Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


(31-40 of 632 reviews)